premium: add monitor and alert

TOC-tidb-cloud-premium.md

@@ -147,7 +147,12 @@
   - Monitor and Alert
     - [Overview](/tidb-cloud/monitor-tidb-cluster.md)
     - [Built-in Metrics](/tidb-cloud/premium/built-in-monitoring-premium.md)
+    - [Built-in Alerting](/tidb-cloud/monitor-built-in-alerting.md)
     - [Integrate TiDB Cloud with Prometheus and Grafana](/tidb-cloud/prometheus-grafana-integration.md)
+    - Subscribe to Alert Notifications
+      - [Subscribe via Email](/tidb-cloud/monitor-alert-email.md)
+      - [Subscribe via Slack](/tidb-cloud/monitor-alert-slack.md)
+      - [Subscribe via Zoom](/tidb-cloud/monitor-alert-zoom.md)
   - Tune Performance
     - [Overview](/tidb-cloud/tidb-cloud-tune-performance-overview.md)
     - [Analyze Performance](/tidb-cloud/tune-performance.md)
@@ -566,6 +571,11 @@
   - [Connected Care Details](/tidb-cloud/connected-care-detail.md)
   - Connected Care Support Service Features
     - [Connected: AI Chat in IM](/tidb-cloud/connected-ai-chat-in-im.md)
+    - Connected: IM Subscription for TiDB Cloud Alerts
+      - [Subscribe via Slack](/tidb-cloud/monitor-alert-slack.md)
+      - [Subscribe via Zoom](/tidb-cloud/monitor-alert-zoom.md)
+      - [Subscribe via Flashduty](/tidb-cloud/monitor-alert-flashduty.md)
+      - [Subscribe via PagerDuty](/tidb-cloud/monitor-alert-pagerduty.md)
     - Connected: IM Ticket Creation and Update Subscription
       - [Create Tickets and Subscribe to Ticket Updates via Slack](/tidb-cloud/connected-slack-ticket-creation.md)
       - [Create Tickets and Subscribe to Ticket Updates via Lark](/tidb-cloud/connected-lark-ticket-creation.md)

tidb-cloud/monitor-alert-email.md

@@ -9,12 +9,22 @@ TiDB Cloud provides you with an easy way to subscribe to alert notifications via
 
 > **Note:**
 >
-> Currently, alert subscription is available for [TiDB Cloud Essential](/tidb-cloud/select-cluster-tier.md#essential) and [TiDB Cloud Dedicated](/tidb-cloud/select-cluster-tier.md#tidb-cloud-dedicated) clusters.
+> Currently, alert subscription is available for [TiDB Cloud Essential](/tidb-cloud/select-cluster-tier.md#essential), [TiDB Cloud Premium](/tidb-cloud/select-cluster-tier.md#premium), and [TiDB Cloud Dedicated](/tidb-cloud/select-cluster-tier.md#tidb-cloud-dedicated) clusters.
 
 ## Prerequisites
 
+<CustomContent plan="essential,dedicated">
+
 - To subscribe to alert notifications of TiDB Cloud, you must have the `Organization Owner` access to your organization or `Project Owner` access to the target project in TiDB Cloud.
 
+</CustomContent>
+
+<CustomContent plan="premium">
+
+- To subscribe to alert notifications of TiDB Cloud, you must have the `Organization Owner` access to your organization or `Instance Manager` access to the target {{{ .premium }}} instance in TiDB Cloud.
+
+</CustomContent>
+
 ## Subscribe to alert notifications
 
 To receive alert notifications, take the following steps. The steps vary by cluster plan.
@@ -36,7 +46,9 @@ To receive alert notifications, take the following steps. The steps vary by clus
     - If the test fails, an error message is displayed. Follow the message to troubleshoot the issue and then retry the connection.
 
 7. Click **Save** to complete the subscription.
-
+
+Alternatively, you can also click **Subscribe** in the upper-right corner of the [**Alert**](/tidb-cloud/monitor-built-in-alerting.md#view-alerts) page of the cluster. You will be directed to the **Alert Subscription** page.
+
 </CustomContent>
 
 <CustomContent plan="essential">
@@ -56,11 +68,33 @@ To receive alert notifications, take the following steps. The steps vary by clus
     - If the test fails, an error message is displayed. Follow the message to troubleshoot the issue and then retry the connection.
 
 7. Click **Save** to complete the subscription.
-
-</CustomContent>
 
 Alternatively, you can also click **Subscribe** in the upper-right corner of the [**Alert**](/tidb-cloud/monitor-built-in-alerting.md#view-alerts) page of the cluster. You will be directed to the **Alert Subscription** page.
 
+</CustomContent>
+
+<CustomContent plan="premium">
+
+> **Tip:**
+>
+> The alert subscription is for all alerts in the current {{{ .premium }}} instance. If you have multiple {{{ .premium }}} instances, you need to subscribe to each {{{ .premium }}} instance individually.
+
+1. In the [TiDB Cloud console](https://tidbcloud.com), switch to your target {{{ .premium }}} instance using the combo box in the upper-left corner.
+2. In the left navigation pane, click **Settings** > **Alert Subscription**.
+3. On the **Alert Subscription** page, click **Add Subscriber** in the upper-right corner.
+4. Select **Email** from the **Subscriber Type** drop-down list.
+5. Enter your email address.
+6. Click **Test Connection**.
+
+    - If the test succeeds, the **Save** button is displayed.
+    - If the test fails, an error message is displayed. Follow the message to troubleshoot the issue and then retry the connection.
+
+7. Click **Save** to complete the subscription.
+
+Alternatively, you can also click **Subscribe** in the upper-right corner of the [**Alert**](/tidb-cloud/monitor-built-in-alerting.md#view-alerts) page of the {{{ .premium }}} instance. You will be directed to the **Alert Subscription** page.
+
+</CustomContent>
+
 If an alert condition remains unchanged, the alert sends email notifications every three hours.
 
 ## Unsubscribe from alert notifications
@@ -84,3 +118,12 @@ If you no longer want to receive alert notifications, please take the following
 4. Click **Unsubscribe** to confirm the unsubscription.
 
 </CustomContent>
+
+<CustomContent plan="premium">
+
+1. In the [TiDB Cloud console](https://tidbcloud.com), switch to your target {{{ .premium }}} instance using the combo box in the upper-left corner.
+2. In the left navigation pane, click **Settings** > **Alert Subscription**.
+3. On the **Alert Subscription** page, locate the row of your target subscriber to be deleted, and then click **...** > **Unsubscribe**.
+4. Click **Unsubscribe** to confirm the unsubscription.
+
+</CustomContent>

tidb-cloud/monitor-alert-flashduty.md

@@ -9,17 +9,27 @@ TiDB Cloud provides you with an easy way to subscribe to alert notifications via
 
 > **Note:**
 >
-> Currently, alert subscription is available for [TiDB Cloud Essential](/tidb-cloud/select-cluster-tier.md#essential) and [TiDB Cloud Dedicated](/tidb-cloud/select-cluster-tier.md#tidb-cloud-dedicated) clusters.
+> Currently, alert subscription is available for [TiDB Cloud Essential](/tidb-cloud/select-cluster-tier.md#essential), [TiDB Cloud Premium](/tidb-cloud/select-cluster-tier.md#premium), and [TiDB Cloud Dedicated](/tidb-cloud/select-cluster-tier.md#tidb-cloud-dedicated) clusters.
 
 ## Prerequisites
 
 - The subscribing via Flashduty feature is only available for organizations that subscribe to the **Enterprise** or **Premium** [support plan](/tidb-cloud/connected-care-overview.md).
 
+<CustomContent plan="essential,dedicated">
+
 - To subscribe to alert notifications of TiDB Cloud, you must have the `Organization Owner` access to your organization or `Project Owner` access to the target project in TiDB Cloud.
 
+</CustomContent>
+
+<CustomContent plan="premium">
+
+- To subscribe to alert notifications of TiDB Cloud, you must have the `Organization Owner` access to your organization or `Instance Manager` access to the target {{{ .premium }}} instance in TiDB Cloud.
+
+</CustomContent>
+
 ## Subscribe to alert notifications
 
-To receive alert notifications of clusters, take the following steps:
+To receive alert notifications, take the following steps:
 
 ### Step 1. Generate a Flashduty webhook URL
 
@@ -48,6 +58,8 @@ Alert notification subscriptions vary by cluster plan.
 
 7. Click **Save** to complete the subscription.
 
+Alternatively, you can also click **Subscribe** in the upper-right corner of the **Alert** page of the cluster. You will be directed to the **Alert Subscription** page.
+
 </CustomContent>
 
 <CustomContent plan="essential">
@@ -68,9 +80,31 @@ Alert notification subscriptions vary by cluster plan.
 
 7. Click **Save** to complete the subscription.
 
+Alternatively, you can also click **Subscribe** in the upper-right corner of the **Alert** page of the cluster. You will be directed to the **Alert Subscription** page.
+
 </CustomContent>
 
-Alternatively, you can also click **Subscribe** in the upper-right corner of the **Alert** page of the cluster. You will be directed to the **Alert Subscription** page.
+<CustomContent plan="premium">
+
+> **Tip:**
+>
+> The alert subscription is for all alerts in the current {{{ .premium }}} instance. If you have multiple {{{ .premium }}} instances, you need to subscribe to each {{{ .premium }}} instance individually.
+
+1. In the [TiDB Cloud console](https://tidbcloud.com), switch to your target {{{ .premium }}} instance using the combo box in the upper-left corner.
+2. In the left navigation pane, click **Settings** > **Alert Subscription**.
+3. On the **Alert Subscription** page, click **Add Subscriber** in the upper-right corner.
+4. Select **Flashduty** from the **Subscriber Type** drop-down list.
+5. Enter a name in the **Name** field and your Flashduty webhook URL in the **Webhook URL** field.
+6. Click **Test Connection**.
+
+    - If the test succeeds, the **Save** button is displayed.
+    - If the test fails, an error message is displayed. Follow the message to troubleshoot the issue and retry the connection.
+
+7. Click **Save** to complete the subscription.
+
+Alternatively, you can also click **Subscribe** in the upper-right corner of the **Alert** page of the {{{ .premium }}} instance. You will be directed to the **Alert Subscription** page.
+
+</CustomContent>
 
 If an alert condition remains unchanged, the alert sends notifications every three hours.
 
@@ -95,3 +129,12 @@ If you no longer want to receive alert notifications, take the following steps.
 4. Click **Unsubscribe** to confirm the unsubscription.
 
 </CustomContent>
+
+<CustomContent plan="premium">
+
+1. In the [TiDB Cloud console](https://tidbcloud.com), switch to your target {{{ .premium }}} instance using the combo box in the upper-left corner.
+2. In the left navigation pane, click **Settings** > **Alert Subscription**.
+3. On the **Alert Subscription** page, locate the row of your target subscriber to be deleted, and then click **...** > **Unsubscribe**.
+4. Click **Unsubscribe** to confirm the unsubscription.
+
+</CustomContent>

tidb-cloud/monitor-alert-pagerduty.md

@@ -9,14 +9,24 @@ TiDB Cloud provides you with an easy way to subscribe to alert notifications via
 
 > **Note:**
 >
-> Currently, alert subscription is available for [TiDB Cloud Essential](/tidb-cloud/select-cluster-tier.md#essential) and [TiDB Cloud Dedicated](/tidb-cloud/select-cluster-tier.md#tidb-cloud-dedicated) clusters.
+> Currently, alert subscription is available for [TiDB Cloud Essential](/tidb-cloud/select-cluster-tier.md#essential), [TiDB Cloud Premium](/tidb-cloud/select-cluster-tier.md#premium), and [TiDB Cloud Dedicated](/tidb-cloud/select-cluster-tier.md#tidb-cloud-dedicated) clusters.
 
 ## Prerequisites
 
 - The subscribing via PagerDuty feature is only available for organizations that subscribe to the **Enterprise** or **Premium** [support plan](/tidb-cloud/connected-care-overview.md).
 
+<CustomContent plan="essential,dedicated">
+
 - To subscribe to alert notifications of TiDB Cloud, you must have the `Organization Owner` access to your organization or `Project Owner` access to the target project in TiDB Cloud.
 
+</CustomContent>
+
+<CustomContent plan="premium">
+
+- To subscribe to alert notifications of TiDB Cloud, you must have the `Organization Owner` access to your organization or `Instance Manager` access to the target {{{ .premium }}} instance in TiDB Cloud.
+
+</CustomContent>
+
 ## Subscribe to alert notifications
 
 To receive alert notifications, take the following steps:
@@ -48,6 +58,8 @@ Alert notification subscriptions vary by cluster plan.
 
 7. Click **Save** to complete the subscription.
 
+Alternatively, you can also click **Subscribe** in the upper-right corner of the **Alert** page of the cluster. You will be directed to the **Alert Subscription** page.
+
 </CustomContent>
 
 <CustomContent plan="essential">
@@ -68,9 +80,31 @@ Alert notification subscriptions vary by cluster plan.
 
 7. Click **Save** to complete the subscription.
 
+Alternatively, you can also click **Subscribe** in the upper-right corner of the **Alert** page of the cluster. You will be directed to the **Alert Subscription** page.
+
 </CustomContent>
 
-Alternatively, you can also click **Subscribe** in the upper-right corner of the **Alert** page of the cluster. You will be directed to the **Alert Subscription** page.
+<CustomContent plan="premium">
+
+> **Tip:**
+>
+> The alert subscription is for all alerts in the current {{{ .premium }}} instance. If you have multiple {{{ .premium }}} instances, you need to subscribe to each {{{ .premium }}} instance individually.
+
+1. In the [TiDB Cloud console](https://tidbcloud.com), switch to your target {{{ .premium }}} instance using the combo box in the upper-left corner.
+2. In the left navigation pane, click **Settings** > **Alert Subscription**.
+3. On the **Alert Subscription** page, click **Add Subscriber** in the upper-right corner.
+4. Select **PagerDuty** from the **Subscriber Type** drop-down list.
+5. Enter a name in the **Name** field and your PagerDuty integration key in the **Integration Key** field.
+6. Click **Test Connection**.
+
+    - If the test succeeds, the **Save** button is displayed.
+    - If the test fails, an error message is displayed. Follow the message to troubleshoot the issue and retry the connection.
+
+7. Click **Save** to complete the subscription.
+
+Alternatively, you can also click **Subscribe** in the upper-right corner of the **Alert** page of the {{{ .premium }}} instance. You will be directed to the **Alert Subscription** page.
+
+</CustomContent>
 
 If an alert condition remains unchanged, the alert sends notifications every three hours.
 
@@ -95,3 +129,12 @@ If you no longer want to receive alert notifications, take the following steps.
 4. Click **Unsubscribe** to confirm the unsubscription.
 
 </CustomContent>
+
+<CustomContent plan="premium">
+
+1. In the [TiDB Cloud console](https://tidbcloud.com), switch to your target {{{ .premium }}} instance using the combo box in the upper-left corner.
+2. In the left navigation pane, click **Settings** > **Alert Subscription**.
+3. On the **Alert Subscription** page, locate the row of your target subscriber to be deleted, and then click **...** > **Unsubscribe**.
+4. Click **Unsubscribe** to confirm the unsubscription.
+
+</CustomContent>

tidb-cloud/monitor-alert-slack.md

@@ -9,14 +9,24 @@ TiDB Cloud provides you with an easy way to subscribe to alert notifications via
 
 > **Note:**
 >
-> Currently, alert subscription is available for [TiDB Cloud Essential](/tidb-cloud/select-cluster-tier.md#essential) and [TiDB Cloud Dedicated](/tidb-cloud/select-cluster-tier.md#tidb-cloud-dedicated) clusters.
+> Currently, alert subscription is available for [TiDB Cloud Essential](/tidb-cloud/select-cluster-tier.md#essential), [TiDB Cloud Premium](/tidb-cloud/select-cluster-tier.md#premium), and [TiDB Cloud Dedicated](/tidb-cloud/select-cluster-tier.md#tidb-cloud-dedicated) clusters.
 
 ## Prerequisites
 
 - The subscribing via Slack feature is only available for organizations that subscribe to the **Enterprise** or **Premium** support plan.
 
+<CustomContent plan="essential,dedicated">
+
 - To subscribe to alert notifications of TiDB Cloud, you must have the `Organization Owner` access to your organization or `Project Owner` access to the target project in TiDB Cloud.
 
+</CustomContent>
+
+<CustomContent plan="premium">
+
+- To subscribe to alert notifications of TiDB Cloud, you must have the `Organization Owner` access to your organization or `Instance Manager` access to the target {{{ .premium }}} instance in TiDB Cloud.
+
+</CustomContent>
+
 ## Subscribe to alert notifications
 
 ### Step 1. Generate a Slack webhook URL
@@ -51,6 +61,8 @@ Alert notification subscriptions vary by cluster plan.
 
 7. Click **Save** to complete the subscription.
 
+Alternatively, you can also click **Subscribe** in the upper-right corner of the **Alert** page of the cluster. You will be directed to the **Alert Subscription** page.
+
 </CustomContent>
 
 <CustomContent plan="essential">
@@ -71,9 +83,31 @@ Alert notification subscriptions vary by cluster plan.
 
 7. Click **Save** to complete the subscription.
 
+Alternatively, you can also click **Subscribe** in the upper-right corner of the **Alert** page of the cluster. You will be directed to the **Alert Subscription** page.
+
 </CustomContent>
 
-Alternatively, you can also click **Subscribe** in the upper-right corner of the **Alert** page of the cluster. You will be directed to the **Alert Subscription** page.
+<CustomContent plan="premium">
+
+> **Tip:**
+>
+> The alert subscription is for all alerts in the current {{{ .premium }}} instance. If you have multiple {{{ .premium }}} instances, you need to subscribe to each {{{ .premium }}} instance individually.
+
+1. In the [TiDB Cloud console](https://tidbcloud.com), switch to your target {{{ .premium }}} instance using the combo box in the upper-left corner.
+2. In the left navigation pane, click **Settings** > **Alert Subscription**.
+3. On the **Alert Subscription** page, click **Add Subscriber** in the upper-right corner.
+4. Select **Slack** from the **Subscriber Type** drop-down list.
+5. Enter a name in the **Name** field and your Slack webhook URL in the **URL** field.
+6. Click **Test Connection**.
+
+    - If the test succeeds, the **Save** button is displayed.
+    - If the test fails, an error message is displayed. Follow the message to troubleshoot the issue and retry the connection.
+
+7. Click **Save** to complete the subscription.
+
+Alternatively, you can also click **Subscribe** in the upper-right corner of the **Alert** page of the {{{ .premium }}} instance. You will be directed to the **Alert Subscription** page.
+
+</CustomContent>
 
 If an alert condition remains unchanged, the alert sends notifications every three hours.
 
@@ -98,3 +132,12 @@ If you no longer want to receive alert notifications, take the following steps.
 4. Click **Unsubscribe** to confirm the unsubscription.
 
 </CustomContent>
+
+<CustomContent plan="premium">
+
+1. In the [TiDB Cloud console](https://tidbcloud.com), switch to your target {{{ .premium }}} instance using the combo box in the upper-left corner.
+2. In the left navigation pane, click **Settings** > **Alert Subscription**.
+3. On the **Alert Subscription** page, locate the row of your target subscriber to be deleted, and then click **...** > **Unsubscribe**.
+4. Click **Unsubscribe** to confirm the unsubscription.
+
+</CustomContent>