Smart Shield: correct DNS Internal error description for proxied hostnames#31015
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tmcloughlin-cf wants to merge 1 commit into
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Smart Shield: correct DNS Internal error description for proxied hostnames#31015tmcloughlin-cf wants to merge 1 commit into
tmcloughlin-cf wants to merge 1 commit into
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Summary
The DNS Internal error code documentation incorrectly stated that health checks cannot run against hostnames that resolve to a Cloudflare IP.
In practice, health checks against proxied (orange-clouded) hostnames do run - but they probe Cloudflare's edge rather than the actual origin server.
Updated the cause and solution text to reflect the actual behaviour, and added a note clarifying what proxied hostname health checks measure so customers understand the limitation.
Triggering ticket:
02125886Documentation checklist