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3 changes: 2 additions & 1 deletion src/content/partials/turnstile/troubleshooting-steps.mdx
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1. Verify your browser compatibility.
- Turnstile supports all major browsers, except Internet Explorer.
- Ensure your browser is up to date. For more information, refer to our [Supported browsers](/cloudflare-challenges/reference/supported-browsers/).
- Run a test on the [compatibility checking tool](https://browser-compat.turnstile.workers.dev/).
2. Disable your browser extensions.
- Some browser extensions, such as ad blockers, may block the scripts Turnstile needs to operate.
- Temporarily disable all extensions and reload the page.
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6. Avoid VPNs or proxies.
- Some virtual private networks (VPN) or proxies may interfere with Turnstile. Disable them temporarily to test.
7. Switch to a different network.
- Your current network may have restrictions causing Turnstile challenges to fail. Try switching to another network, such as a mobile hotspot.
- Your current network may have restrictions causing Turnstile challenges to fail. Try switching to another network, such as a mobile hotspot.