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fix(chatwoot): cache sent messages to avoid echo dupes #8

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Merged
wahyuwidgetworks merged 1 commit into from
Dec 4, 2025
Merged

fix(chatwoot): cache sent messages to avoid echo dupes #8

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1 change: 1 addition & 0 deletions CHANGELOG.md
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Original file line number Diff line number Diff line change
Expand Up @@ -5,6 +5,7 @@
* [WIDGET-WORKS] Fix `PrismaClientValidationError` in `messages.update` (missing `Message` relation) by guarding `messageUpdate.create` calls.
* [WIDGET-WORKS] Guard `messages.update` cache cleanup with a derived key and optional `MESSAGE_UPDATE_CACHE_DELETE_DISABLED` flag to prevent cache.delete crash-loops.
* [WIDGET-WORKS] Save messages before Chatwoot sync in `/message/sendText` to avoid missing `chatwootMessageId` and log async sync failures.
* [WIDGET-WORKS] Cache sent message keys in Baileys so WhatsApp echoes are ignored (prevents Chatwoot automation duplicates when `isIntegration=true`).
* [WIDGET-WORKS] Skip Chatwoot sync in `messages.upsert` when a message key already has `chatwootMessageId` (handles Chatwoot automation echoes/duplicates).
* [WIDGET-WORKS] Avoid dropping group conversations when Chatwoot `updateContact` fails by logging the error and continuing with the existing contact.

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10 changes: 10 additions & 0 deletions src/api/integrations/channel/whatsapp/whatsapp.baileys.service.ts
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Original file line number Diff line number Diff line change
Expand Up @@ -2212,6 +2212,16 @@ export class BaileysStartupService extends ChannelStartupService {

const messageRaw = this.prepareMessage(messageSent);

// [WIDGET-WORKS] Cache sent message key so messages.upsert treats the WhatsApp echo as duplicate
try {
const messageKey = `${this.instance.id}_${messageRaw.key.id}`;
await this.baileysCache.set(messageKey, true, 5 * 60);
} catch (error) {
this.logger.warn(
`[WIDGET-WORKS] Failed to cache sent message ${messageRaw?.key?.id ?? 'unknown'}: ${error?.message}`,
);
}

const isMedia =
messageSent?.message?.imageMessage ||
messageSent?.message?.videoMessage ||
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