TechTrekwithAJ- AutoPopulate Manufacturer for CMDB_CI#2396
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TechTrekwithAJ wants to merge 5 commits intoServiceNowDevProgram:mainfrom
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TechTrekwithAJ- AutoPopulate Manufacturer for CMDB_CI#2396TechTrekwithAJ wants to merge 5 commits intoServiceNowDevProgram:mainfrom
TechTrekwithAJ wants to merge 5 commits intoServiceNowDevProgram:mainfrom
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This code will help to populate the Manufacturer if that empty on CMDB_CI table
Atul-LNG
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Oct 22, 2025
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Atul-LNG
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Atul-LNG
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Hi @TechTrekwithAJ
The PR has 2 files, please remove 1 file and commit again.
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Changes has been done, another file was Readme.MD only but deleted now |
Atul-LNG
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Oct 22, 2025
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Atul-LNG
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Atul-LNG
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Seems i added wrong comment, for the code snippet Readme file is mandatory please add that in PR.
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How I can back that , as per your request , i have deleted from there, Can you please help here |
This script is used in ServiceNow to automatically fill in the missing manufacturer information for Configuration Items (CIs) in the CMDB (Configuration Management Database).
1. Predefined Mapping:
The script starts with a list of known model names and their corresponding manufacturer names.For example, a model called ThinkPad T14 is made by Lenovo, and MacBook Pro 16 is made by Apple
2. Look Up Manufacturer:
* It defines a function that looks up the manufacturer’s record in the core_company table (based on the name) and gets its unique ID (sys_id).
3. Find CIs Missing a Manufacturer:
* The script goes through all CIs in the cmdb_ci table where the manufacturer field is empty.
4. Update Missing Manufacturer:
* For each of those CIs:
* It checks the model name.
* If the model is in the predefined mapping:
* It looks up the correct manufacturer in the core_company table.
* It updates the CI record by setting the manufacturer field with the correct sys_id.
* It also logs that the update was successful.
* If the manufacturer is not found in the system, it logs a warning.
5. Final Log:
* After going through all matching CIs, it logs how many records were successfully updated.
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This script is used in ServiceNow to automatically fill in the missing manufacturer information for Configuration Items (CIs) in the CMDB (Configuration Management Database).