Create incident task with same group as incident record.#1922
Create incident task with same group as incident record.#1922raghavs046 wants to merge 2 commits intoServiceNowDevProgram:mainfrom
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| var incRec = new GlideRecord('incident'); | |||
| incRec.addEncodedQuery('assignment_group=287ee6fea9fe198100ada7950d0b1b73^active=true'); // encoded Query to get incients assigned to particular group | |||
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You are using a sys_id, can you in the comment add what it refers to?
| var incRec = new GlideRecord('incident'); | ||
| incRec.addEncodedQuery('assignment_group=287ee6fea9fe198100ada7950d0b1b73^active=true'); // encoded Query to get incients assigned to particular group | ||
| incRec.query(); | ||
| var eQry = incRec.getEncodedQuery(); |
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Add comment to show that this returns the encodedQuery
| var eQry = incRec.getEncodedQuery(); | ||
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| while(incRec.next()){ | ||
| var iTask = new GlideRecord('incident_task'); |
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You are not executing this query. Additionally, why are you looking at incident_task here?
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@WillemZeiler I am using eQry to apply the query below. The requirement was to have an extra record for reporting purpose later.
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| 1.In any GlideRecord query retrieve query using getEncodedQuery() | ||
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| 2.Apply this encoded query to create/update records (you can apply this query to other tables if query is appropriate). |
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Do you have examples where you used this and why? That way it will add value in addition to the standard documentation: https://www.servicenow.com/docs/bundle/zurich-api-reference/page/app-store/dev_portal/API_reference/GlideRecord/concept/c_GlideRecordAPI.html
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@WillemZeiler This was a client requirement, where for a particular group they wanted a task generated to log some internal extra work they were doing during some of their internal transition.
This was done through a scheduled job (daily) for the required period and then the scheduled job was deactivated.
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Thank you for your submission. I have added comments in your code. Please note that, in order to merge this PR it needs to have clear additional benefits in reference to the standard documentation and example on getEncodedQuery here: https://www.servicenow.com/docs/bundle/zurich-api-reference/page/app-store/dev_portal/API_reference/GlideRecord/concept/c_GlideRecordAPI.html |
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