readme.md

Author: bhavyaa30

Core ServiceNow APIs/GlideRecord/Archiving Old Incident Records to Improve Performance/readme.md

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+## Purpose
+This document explains how to archive old incident records from the `incident` table to an archive table `ar_incident` to improve performance, while preserving historical data for reporting and audit purposes.
+## Solution Overview
+Use **ServiceNow Archive Rules** to automatically move incidents to an archive table based on specific conditions:
+- Incidents that are **closed**.
+- Incidents that are **inactive** (`active = false`).
+- Incidents that were closed **150 days ago or earlier**.
+The records are moved to the archive table `ar_incident`, which preserves all necessary fields for historical reference.