script.js

Author: bhavyaa30

Core ServiceNow APIs/GlideRecord/Archiving Old Incident Records to Improve Performance/script.js

@@ -0,0 +1,14 @@
+var gr = new GlideRecord('incident');
+gr.addQuery('state', 7); // Closed
+gr.addQuery('active', false);
+gr.addQuery('closed_at', '<=', gs.daysAgo(150));
+gr.query();
+while (gr.next()) {
+    var ar = new GlideRecord('ar_incident'); //ar_incident is the new table for storing archive data
+    ar.initialize();
+    ar.short_description = gr.short_description;
+    ar.description = gr.description;
+    // Copy other necessary fields
+    ar.insert();
+    gr.deleteRecord(); // deleting from incident table if record in inserted in the archived table
+}