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feat(case): adds resolved by user to cases #6166
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Pull Request Overview
This PR adds a "resolved by" feature to cases, tracking which user resolved a case and displaying this information in the UI and Slack messages.
- Adds a
resolved_byfield to the Case model with a foreign key relationship to IndividualContact - Automatically sets the resolved_by field to the current user when a case status is changed to closed
- Updates the UI to display the resolved by user in both the details tab and attributes drawer
Reviewed Changes
Copilot reviewed 6 out of 6 changed files in this pull request and generated 1 comment.
Show a summary per file
| File | Description |
|---|---|
| src/dispatch/case/models.py | Adds resolved_by field and relationship to Case model |
| src/dispatch/database/revisions/tenant/versions/2025-08-01_4649b11b683f.py | Database migration to add resolved_by_id column |
| src/dispatch/case/service.py | Auto-sets resolved_by when case status changes to closed |
| src/dispatch/static/dispatch/src/case/DetailsTab.vue | Displays resolved by user in resolution details section |
| src/dispatch/static/dispatch/src/case/CaseAttributesDrawer.vue | Shows resolved by user in case attributes |
| src/dispatch/plugins/dispatch_slack/case/messages.py | Includes resolved by information in Slack messages |
aaronherman
approved these changes
Aug 5, 2025
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This PR adds a "resolved by" feature to cases, tracking which user resolved a case and displaying this information in the UI and Slack messages.
resolved_byfield to the Case model with a foreign key relationship toIndividualContactresolved_byfield to the current user when a case status is changed to closedScreenshot