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fix(case): escalation priority not persisting #6148
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Pull Request Overview
This pull request fixes a bug where escalation priority was not persisting correctly in the case escalation workflow. The issue was caused by using the wrong service function to retrieve incident priorities.
- Renamed imported functions to disambiguate between incident type and priority services
- Fixed priority retrieval by using the correct priority service function instead of the type service function
mvilanova
approved these changes
Jul 24, 2025
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This pull request refactors the
handle_escalation_submission_eventfunction insrc/dispatch/plugins/dispatch_slack/case/interactive.pyto improve code clarity by renaming imported functions and using the correct one forpriority.