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CCM-17388: Change service level wording from Silver to Gold #1063

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tdroza-nhs merged 1 commit into from
Apr 29, 2026
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CCM-17388: Change service level wording from Silver to Gold #1063

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4 changes: 2 additions & 2 deletions specification/documentation/APIDescription.md
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Expand Up @@ -27,9 +27,9 @@ If you have any other queries, [contact us](https://digital.nhs.uk/developer/hel

## Service level

This service is a [silver](https://digital.nhs.uk/services/reference-guide#service-levels) service, meaning it is available 24 hours a day, 365 days a year and supported from 8am to 6pm, Monday to Friday excluding bank holidays.
This service is a [gold](https://digital.nhs.uk/services/reference-guide#service-levels) service, meaning it is available and supported 24 hours a day, 365 days a year.

For more details, see [service levels](https://digital.nhs.uk/developer/guides-and-documentation/reference-guide#service-levels).
For more details, including incident resolution times, see [service levels](https://digital.nhs.uk/developer/guides-and-documentation/reference-guide#service-levels).

## Technology

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