feat: Add AutoEscalation — Elixir port of Opsbox::AutoEscalation#52
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| end | ||
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| defp auto_escalation_enabled? do | ||
| Application.get_env(:zexbox, :auto_escalation_enabled, true) == true |
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This environment variable will need to be added
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Co-Authored-By: Claude Sonnet 4.6 <noreply@anthropic.com>
Adds Zexbox.AutoEscalation, which handles automatic error-to-on-call
escalation via Jira. When an error is rescued, this module:
1. Generates a fingerprint (action::ErrorClass) and searches Jira for an
open ticket with that fingerprint (exact-match JQL, excludes resolved
statuses: Done / No Further Action / Ready for Support Approval).
2. If found: adds an ADF comment documenting the new occurrence.
3. If not found: creates a Bug ticket with ADF description, sets the
fingerprint and ZIGL Team custom fields, then transitions to "To do".
Returns {:ok, ticket_map}, {:error, reason}, or {:disabled, nil}.
Uses the SP project key in :production, SS otherwise.
Usage from a rescue block:
rescue
e ->
Zexbox.AutoEscalation.handle_error(
error: e,
stacktrace: __STACKTRACE__,
action: "checkout",
priority: "High",
zigl_team: "Purchase Ops"
)
Co-Authored-By: Claude Sonnet 4.6 <noreply@anthropic.com>
Co-Authored-By: Claude Sonnet 4.6 <noreply@anthropic.com>
…guments Mirrors the JiraClient refactor: handle_error/5, generate_fingerprint/2, and all private helpers now use explicit positional args instead of keyword lists. JiraClient call sites updated to match the new positional API. Co-Authored-By: Claude Sonnet 4.6 <noreply@anthropic.com>
Co-Authored-By: Claude Sonnet 4.6 <noreply@anthropic.com>
Replaces the trailing keyword opts with 5 named positional args with defaults: stacktrace, user_context, additional_context, fingerprint, custom_description. Bumps FunctionArity max_arity to 9 in .credo.exs to accommodate the intentionally explicit public API. Co-Authored-By: Claude Sonnet 4.6 <noreply@anthropic.com>
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Summary
PR: #55 adds the OpenTelemetry URL helpers. Merge first.
PR: #53 adds the Jira client used to search, create, add comments, and transition issues and tickets. Stacked on #55.
PR: #54 adds the AdfBuilder which builds Atlassian Document Format (ADF) maps for Jira issue descriptions and comments. Stacked on #53.
The planned merge order is 55, then 53, then 54, then 52 (this PR).
Usage
Impact
Allows us to connect critical-path exceptions and errors into our medic system seamlessly.
Stacked on: #54
Test plan
mix test test/zexbox/auto_escalation_test.exs— 21 tests covering new-ticket path, existing-ticket path, disabled state, search failure fallback, and custom fingerprintsmix test— full suite green🤖 Generated with Claude Code