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ZJvandeWeg
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Dec 23, 2025
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@Esmewieringa Can you change the file name to customer-success-manager.md?
ZJvandeWeg
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Dec 23, 2025
| * You’ll focus on learning FlowFuse, understanding our customers, and becoming comfortable with our product and processes. | ||
| You will: | ||
| * Complete onboarding and become familiar with the FlowFuse platform and Node-RED fundamentals | ||
| * Learn our CS processes, tools, and workflows (HubSpot, playbooks, renewals, QBRs) |
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I'm missing links to all these resources.
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| As a Customer Success Manager, you will be responsible for ensuring our customers achieve long-term success with FlowFuse. You will guide new customers through onboarding, help them scale their Node-RED deployments, and work closely with them to understand their goals, challenges, and roadmap. | ||
| You’ll collaborate cross-functionally with Sales, Product, Engineering, and Support to ensure customers get maximum value from FlowFuse and that their feedback directly influences our product direction. | ||
| This role is ideal for someone who enjoys working with technical users, is proactive in problem-solving, and thrives in a fast-moving environment. |
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@Esmewieringa This is too much AI for my taste, and too little your input. Can you please write it yourself?
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