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Adding On-Call Acknowledgement timeout documentation#37365

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SimoneT-DD merged 4 commits into
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simone.tafaro/ack-timeout-documentation
Jun 12, 2026
Merged

Adding On-Call Acknowledgement timeout documentation#37365
SimoneT-DD merged 4 commits into
masterfrom
simone.tafaro/ack-timeout-documentation

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What does this PR do? What is the motivation?

Adding On-Call Acknowledgement timeout documentation

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Merge readiness:

  • Ready for merge

@SimoneT-DD SimoneT-DD requested a review from a team as a code owner June 9, 2026 08:43
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github-actions Bot commented Jun 9, 2026

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@mathispesch mathispesch left a comment

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LGTM!

@rtrieu

rtrieu commented Jun 9, 2026

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/review

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🤖 Automated review by Claude. AI-generated; verify before acting.

One style nit on the new section. Otherwise the addition reads cleanly and the procedure is clear.

Reviewed 1d00cd296c83b8822c484a6f56ca1c35e7247ea1workflow run

Comment thread content/en/incident_response/on-call/routing_rules.md Outdated

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minor feedback to use american spelling vs british per our style guidelines.

Comment thread content/en/incident_response/on-call/routing_rules.md Outdated
Comment thread content/en/incident_response/on-call/routing_rules.md Outdated
Comment thread content/en/incident_response/on-call/routing_rules.md Outdated

### Acknowledgement timeout

When you add an escalation policy as a target, you can enable **Acknowledgement timeout**. When enabled, if a page is acknowledged but not resolved within the configured duration, Datadog moves it back to triggered and re-notifies whoever is currently on-call.

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Suggested change
When you add an escalation policy as a target, you can enable **Acknowledgement timeout**. When enabled, if a page is acknowledged but not resolved within the configured duration, Datadog moves it back to triggered and re-notifies whoever is currently on-call.
When you add an escalation policy as a target, you can enable **Acknowledgment timeout**. When enabled, if a page is acknowledged but not resolved within the configured duration, Datadog moves it back to triggered and re-notifies whoever is currently on-call.

Comment thread content/en/incident_response/on-call/routing_rules.md Outdated
Comment thread content/en/incident_response/on-call/routing_rules.md Outdated
SimoneT-DD and others added 2 commits June 10, 2026 09:12
Co-authored-by: github-actions[bot] <41898282+github-actions[bot]@users.noreply.github.com>
Co-authored-by: Rosa Trieu <107086888+rtrieu@users.noreply.github.com>
@SimoneT-DD SimoneT-DD requested a review from rtrieu June 12, 2026 11:31
@SimoneT-DD SimoneT-DD merged commit 679a83b into master Jun 12, 2026
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@SimoneT-DD SimoneT-DD deleted the simone.tafaro/ack-timeout-documentation branch June 12, 2026 16:21
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3 participants