Getting a failure to complete install

[SlasherDex]

Hi Aaron,

I am getting a failure to install on a couple of systems with the following output:

Action completed: Run Dell Command Update November 2025 Result: FAILURE Output: Action: Run Dell Command Update November 2025, Result: Failed

.NET 8.0 Desktop Runtime Info

Installed: 8.0.6.33720
Latest: 8.0.22

.NET 8.0 Desktop Runtime installation / upgrade not needed

Dell Command Update Version Info

Installed: []
Latest / Fallback: 5.6.0

Dell Command Update installation needed
Downloading...
Verifying SHA256 checksum...
Installing latest...
WARNING: Dell Command Update [5.6.0] not detected after installation attempt

Any idea what the problem might be? I am thinking it is due to one of these two components:

  **|   | PublisherSort Descending | Software | Version | OS type | System Component | Install date

  |   | Broadcom Limited | Dell ControlVault Host Components Installer 64 bit | 6.0.47.93 | Windows | No | 05/07/2025 8:00 PM |  
  |   | Dell Inc. | Dell SupportAssist OS Recovery Plugin for Dell Update | 5.5.13.2 | Windows | No | 05/07/2025 8:00 PM**

Any insight you can give would be appreciated. Thanks.

[wise-io]

It's almost certainly related to that Dell SupportAssist plugin for "Dell Update".

Could you try manually removing that, retrying the install script, and reporting back?

[SlasherDex]

Hey thanks. Once I can get to those machines I will do the uninstall and try the script again and I'll let you know.

[SlasherDex]

Hey I tried removing the Dell SupportAssist from the system and retried the script but I got the same error. Could it be the Dell Control Vault?

Thanks again for your help with this.

So I tried removing Del Command Vault and got the same result. Any further ideas?

[wise-io]

Could be, but at this point it makes more sense to try a manual install and see what happens.

[wise-io]

@SlasherDex if you're still having issues on this device, mind giving the latest version a go?