diff --git a/op_robot_tests/tests_files/base_keywords.robot b/op_robot_tests/tests_files/base_keywords.robot
index 393e6c4ad..26b10a8e2 100644
--- a/op_robot_tests/tests_files/base_keywords.robot
+++ b/op_robot_tests/tests_files/base_keywords.robot
@@ -628,7 +628,7 @@ Resource           resource.robot
   ...      Звірити статус вимоги/скарги
   ...      ${provider}
   ...      ${TENDER['TENDER_UAID']}
-  ...      ${USERS.users['${provider}']['claim_data']['complaintID']}
+  ...      ${USERS.users['${provider}']['claim_data']['claim']['data']['title']}
   ...      cancelled
 
 
@@ -651,7 +651,7 @@ Resource           resource.robot
   ...      Звірити статус вимоги/скарги
   ...      ${provider}
   ...      ${TENDER['TENDER_UAID']}
-  ...      ${USERS.users['${provider}']['claim_data']['complaintID']}
+  ...      ${USERS.users['${provider}']['claim_data']['claim']['data']['title']}
   ...      cancelled
 
 
@@ -677,7 +677,7 @@ Resource           resource.robot
   ...      Звірити статус вимоги/скарги
   ...      ${provider}
   ...      ${TENDER['TENDER_UAID']}
-  ...      ${USERS.users['${provider}']['claim_data']['complaintID']}
+  ...      ${USERS.users['${provider}']['claim_data']['claim']['data']['title']}
   ...      ${status}
   ...      ${award_index}
 
@@ -700,7 +700,7 @@ Resource           resource.robot
   ...      Звірити статус вимоги/скарги
   ...      ${provider}
   ...      ${TENDER['TENDER_UAID']}
-  ...      ${USERS.users['${provider}']['claim_data']['complaintID']}
+  ...      ${USERS.users['${provider}']['claim_data']['claim']['data']['title']}
   ...      pending
 
 
@@ -722,7 +722,7 @@ Resource           resource.robot
   ...      Звірити статус вимоги/скарги
   ...      ${provider}
   ...      ${TENDER['TENDER_UAID']}
-  ...      ${USERS.users['${provider}']['claim_data']['complaintID']}
+  ...      ${USERS.users['${provider}']['claim_data']['claim']['data']['title']}
   ...      pending
 
 
@@ -745,7 +745,7 @@ Resource           resource.robot
   ...      Звірити статус вимоги/скарги
   ...      ${provider}
   ...      ${TENDER['TENDER_UAID']}
-  ...      ${USERS.users['${provider}']['claim_data']['complaintID']}
+  ...      ${USERS.users['${provider}']['claim_data'][['claim']['data']['title']}
   ...      pending
   ...      ${award_index}
 
@@ -756,7 +756,7 @@ Resource           resource.robot
   ...      ${TENDER['TENDER_UAID']}
   ...      ${data}
   ...      ${field}
-  ...      ${USERS.users['${provider}'].claim_data['complaintID']}
+  ...      ${USERS.users['${provider}'].claim_data['claim']['data']['title']}
 
 
 Звірити відображення поля ${field} вимоги про виправлення визначення ${award_index} переможця із ${data} для користувача ${username}
@@ -765,7 +765,7 @@ Resource           resource.robot
   ...      ${TENDER['TENDER_UAID']}
   ...      ${data}
   ...      ${field}
-  ...      ${USERS.users['${provider}'].claim_data['complaintID']}
+  ...      ${USERS.users['${provider}'].claim_data['claim']['data']['title']}
   ...      ${award_index}
 
 
@@ -786,7 +786,7 @@ Resource           resource.robot
   ...      Звірити статус вимоги/скарги
   ...      ${provider}
   ...      ${TENDER['TENDER_UAID']}
-  ...      ${USERS.users['${provider}']['claim_data']['complaintID']}
+  ...      ${USERS.users['${provider}']['claim_data']['claim']['data']['title']}
   ...      answered
 
 
@@ -807,7 +807,7 @@ Resource           resource.robot
   ...      Звірити статус вимоги/скарги
   ...      ${provider}
   ...      ${TENDER['TENDER_UAID']}
-  ...      ${USERS.users['${provider}']['claim_data']['complaintID']}
+  ...      ${USERS.users['${provider}']['claim_data']['claim']['data']['title']}
   ...      answered
 
 
@@ -829,7 +829,7 @@ Resource           resource.robot
   ...      Звірити статус вимоги/скарги
   ...      ${provider}
   ...      ${TENDER['TENDER_UAID']}
-  ...      ${USERS.users['${provider}']['claim_data']['complaintID']}
+  ...      ${USERS.users['${provider}']['claim_data']['claim']['data']['title']}
   ...      answered
   ...      ${award_index}
 
@@ -852,7 +852,7 @@ Resource           resource.robot
   ...      Звірити статус вимоги/скарги
   ...      ${provider}
   ...      ${TENDER['TENDER_UAID']}
-  ...      ${USERS.users['${provider}']['claim_data']['complaintID']}
+  ...      ${USERS.users['${provider}']['claim_data']['claim']['data']['title']}
   ...      resolved
 
 
@@ -874,7 +874,7 @@ Resource           resource.robot
   ...      Звірити статус вимоги/скарги
   ...      ${provider}
   ...      ${TENDER['TENDER_UAID']}
-  ...      ${USERS.users['${provider}']['claim_data']['complaintID']}
+  ...      ${USERS.users['${provider}']['claim_data']['claim']['data']['title']}
   ...      resolved
 
 
@@ -897,7 +897,7 @@ Resource           resource.robot
   ...      Звірити статус вимоги/скарги
   ...      ${provider}
   ...      ${TENDER['TENDER_UAID']}
-  ...      ${USERS.users['${provider}']['claim_data']['complaintID']}
+  ...      ${USERS.users['${provider}']['claim_data']['claim']['data']['title']}
   ...      resolved
   ...      ${award_index}
 
diff --git a/op_robot_tests/tests_files/brokers/openprocurement_client.robot b/op_robot_tests/tests_files/brokers/openprocurement_client.robot
index 93ce368d6..66c4f8682 100644
--- a/op_robot_tests/tests_files/brokers/openprocurement_client.robot
+++ b/op_robot_tests/tests_files/brokers/openprocurement_client.robot
@@ -668,10 +668,10 @@ Library  openprocurement_client_helper.py
 
 
 Отримати інформацію із скарги
-  [Arguments]  ${username}  ${tender_uaid}  ${complaintID}  ${field_name}  ${award_index}=${None}
+  [Arguments]  ${username}  ${tender_uaid}  ${complaintTitle}  ${field_name}  ${award_index}=${None}
   openprocurement_client.Пошук тендера по ідентифікатору  ${username}  ${tender_uaid}
   ${complaints}=  Get Variable Value  ${USERS.users['${username}'].tender_data.data.awards[${award_index}].complaints}  ${USERS.users['${username}'].tender_data.data.complaints}
-  ${complaint_index}=  get_complaint_index_by_complaintID  ${complaints}  ${complaintID}
+  ${complaint_index}=  get_complaint_index_by_complaintTitle  ${complaints}  ${complaintTitle}
   ${field_value}=  Get Variable Value  ${complaints[${complaint_index}]['${field_name}']}
   [Return]  ${field_value}
 
diff --git a/op_robot_tests/tests_files/keywords.robot b/op_robot_tests/tests_files/keywords.robot
index 67d975d3c..26869f67b 100644
--- a/op_robot_tests/tests_files/keywords.robot
+++ b/op_robot_tests/tests_files/keywords.robot
@@ -563,8 +563,8 @@ Log differences between dicts
 
 
 Звірити поле скарги із значенням
-  [Arguments]  ${username}  ${tender_uaid}  ${given_value}  ${field_name}  ${complaintID}  ${award_index}=${None}
-  ${received_value}=  Run as  ${username}  Отримати інформацію із скарги  ${tender_uaid}  ${complaintID}  ${field_name}  ${award_index}
+  [Arguments]  ${username}  ${tender_uaid}  ${given_value}  ${field_name}  ${complaintTitle}  ${award_index}=${None}
+  ${received_value}=  Run as  ${username}  Отримати інформацію із скарги  ${tender_uaid}  ${complaintTitle}  ${field_name}  ${award_index}
   Порівняти об'єкти  ${given_value}  ${received_value}
 
 
@@ -632,8 +632,8 @@ Require Failure
 
 
 Звірити статус вимоги/скарги
-  [Arguments]  ${username}  ${tender_uaid}  ${complaintID}  ${left}  ${award_index}=${None}
-  ${right}=  Run as  ${username}  Отримати інформацію із скарги  ${tender_uaid}  ${complaintID}  status  ${award_index}
+  [Arguments]  ${username}  ${tender_uaid}  ${complaintTitle}  ${left}  ${award_index}=${None}
+  ${right}=  Run as  ${username}  Отримати інформацію із скарги  ${tender_uaid}  ${complaintTitle}  status  ${award_index}
   Порівняти об'єкти  ${left}  ${right}
 
 
diff --git a/op_robot_tests/tests_files/service_keywords.py b/op_robot_tests/tests_files/service_keywords.py
index d376e8fb4..cd41cd038 100644
--- a/op_robot_tests/tests_files/service_keywords.py
+++ b/op_robot_tests/tests_files/service_keywords.py
@@ -442,6 +442,18 @@ def get_complaint_index_by_complaintID(data, complaintID):
     return index
 
 
+
+def get_complaint_index_by_complaintTitle(data, complaintTitle):
+    if not data:
+        return 0
+    for index, element in enumerate(data):
+        if element.get('title', '') == complaintTitle:
+            break
+    else:
+        index += 1
+    return index
+
+
 def generate_test_bid_data(tender_data):
     bid = test_bid_data()
     if tender_data.get('procurementMethodType', '')[:-2] in ('aboveThreshold', 'competitiveDialogue'):