diff --git a/content/en/kanvas/designer/comments/index.md b/content/en/kanvas/designer/comments/index.md index 7f28e383d..39500e8e5 100644 --- a/content/en/kanvas/designer/comments/index.md +++ b/content/en/kanvas/designer/comments/index.md @@ -201,11 +201,13 @@ Each time that a new comment is made in a design, remark placed into existing co
Example email notification received when design comment is made.
-As the owner of a design, you will recieve notification each time a comment is made in your design. Tag other users and have them receive notificaiton of your comment by mentioning their username with the `@` symbol. +As the owner of a design, you will receive notification each time a comment is made in your design. + +Tag other users and have them receive notification of your comment by mentioning their username with the `@` symbol. All users participating in a comment will be notified as new remarks are added in a comment thread. -As new comments are added into the your design, collaborators (other users) with which you have shared the design, will not receive notification unless they are tagged in that comment. +As new comments are added into your design, collaborators (other users) with which you have shared the design, will not receive notification unless they are tagged in that comment. ### Enable Email Notifications @@ -220,12 +222,23 @@ Customize your notification preferences to mute email notifications for comments
Example of comments in Designer
+{{< alert type="info" title="Thread-level Muting Behavior">}} +Muting a comment thread applies to participants in that thread. + +Design owners will continue to receive notifications for all activity within their design. +{{< /alert >}} + You can also manage all your comment notification settings centrally through the **Cloud -> Account -> [Preference](https://docs.layer5.io/cloud/identity/users/notification-preferences/)**.
Manage comment notifications in the Cloud Portal
Manage all comment notifications centrally in the Cloud
+{{< alert type="info" title="Global Notification Preferences">}} +Notification preferences set in Cloud apply across all designs. + +Disabling notifications using preferences will stop email notifications for both owners and collaborators. +{{< /alert >}} #### What Muting Affects @@ -235,15 +248,20 @@ You can also manage all your comment notification settings centrally through the #### What Muting Doesn't Affect - **Mentions in Other Designs:** You'll still be notified if someone mentions you in new or existing comment threads on other designs in your portfolio. -- **New Comment Threads:** Muting only applies to the specific comment thread it's activated on. New threads on the same design will trigger notifications as usual. +- **New Comment Threads:** Muting applies only to the specific thread where it is activated. + + New threads on the same design follow standard notification behavior: + + - Design owners receive notifications for all comment activity + - Users receive notifications only if they are participants in the thread or are explicitly mentioned -{{< alert title="Muted Notifcations Reminder">}} +{{< alert title="Muted Notifications Reminder">}} - While email alerts are muted, you can still access and view all comments on the design at any time. - You'll never miss an important mention, as notifications for mentions outside the muted thread remain active. {{< /alert >}} -{{< alert type="info" title="Missed Notifcations">}} +{{< alert type="info" title="Missed Notifications">}} Kanvas does not track the read or unread status of messages inside comment threads for each user. If a user is mentioned, but misses the notification, they might not become aware of the comment until they receive a new notification for another comment in that conversation. {{< /alert >}}