Issue with Modals and Registration Forms

[CSWinnall]

Hi @cortexrd

Issue

When the _hf fix for modals was implemented, the ktlHidden_viewTemp_modal class was introduced to temporarily hide the background (parent) modal.

However, in some cases, this class is not removed from the background modal after a registration form is submitted.

Impact

• The background modal remains hidden even after registration form submission.
• Users lose access to the data entered into the background modal.
• The registration form data also fails to link to the correct object.
• Users often have to close their flow, log out, log back in, and refresh the browser to continue — though it’s unclear if this always works or if it is coincidental.

Notes

• The problem is intermittent, suggesting an order-of-execution issue.
• This does not happen consistently, but when it does, it disrupts the user’s workflow and causes data loss.

Steps to Reproduce

1. Open a modal containing data entry fields.
2. Trigger the registration form modal to open (this hides the background modal).
3. Submit the registration form.
4. Observe that sometimes the background modal remains hidden because ktlHidden_viewTemp_modal was not removed.

Expected Behaviour

• ktlHidden_viewTemp_modal should always be removed from the background modal once the registration form submission completes.

Possible Cause

• Likely a race condition or event-timing issue in the code that restores the background modal after the registration form closes.

Craig

[CSWinnall]

Hi @cortexrd

This is still causing us problems. I have tried to fix it myself but it's a frequent intermittent issue that I can't reliably replicate.

Craig

[cortexrd]

When you say a "a registration form", you really mean in a login page, where a new user can register himself and this will add a new Account in the app?

[cortexrd]

Do you see this in any other regular modal form also? Add, Edit or both?

[CSWinnall]

No I mean a connection add an option form. We have had happen on an edit modal a couple of times but that is rare