From 878cd521370405e31cf18eb3f110e4a629141684 Mon Sep 17 00:00:00 2001 From: Igor Lukanin Date: Mon, 19 Jan 2026 14:08:08 +0100 Subject: [PATCH] docs: AI tokens and limits --- .../administration/deployment/pricing.mdx | 29 +++++++++++++++++++ 1 file changed, 29 insertions(+) diff --git a/docs/pages/product/administration/deployment/pricing.mdx b/docs/pages/product/administration/deployment/pricing.mdx index 4132576b7ba16..03fbdfed77b49 100644 --- a/docs/pages/product/administration/deployment/pricing.mdx +++ b/docs/pages/product/administration/deployment/pricing.mdx @@ -117,6 +117,12 @@ account_: | [Dedicated infrastructure][ref-dedicated-infra] | 3 | — | | [Audit Log][ref-audit-log] | 4..6 | Depends on the [chosen tier](#audit-log-tiers) | +The following resource types incur cost and apply to the _whole Cube Cloud account_: + +| Resource type | Cost per month | Notes | +| --- | :---: | --- | +| [AI tokens](#ai-tokens) | Varies | Depends on the number of tokens used | + ### Deployment tiers [Production clusters][ref-production-cluster] (including individual API instances) @@ -197,6 +203,16 @@ under the following tiers: | S | 4 | — | | M | 6 | Audit Log data export | +### AI tokens + +The price of AI tokens is passed through from the underlying AI service provider without +any markup. The cost depends on the number of tokens processed by your Cube Cloud account +when using AI features. + +You can control the const by setting the token limit on the Billing page of +your Cube Cloud account. When the limit is [reached](#token-limit-exceeded), you can +increase it to continue using AI features. + ## Total cost examples The following examples provide insight into the total cost to use Cube Cloud: @@ -304,6 +320,19 @@ Future purchases and upgrades are subject to the pricing that is in effect at the time of the order. No credit is allowed for downgrading CCUs to a lower product tier level. Payments are non-refundable. +## Troubleshooting + +### `Token limit exceeded` + +[On-demand](#payment-plans) customers may encounter the following error when their AI +usage exceeds the limit set for their Cube Cloud account: `Token limit exceeded. Please +purchase or allocate more tokens.` + +To resolve this issue, a user with administrative permissions needs to increase the limit +for the AI token consumption at the Billing page of their Cube Cloud account. + + + [cube-pricing]: https://cube.dev/pricing [link-contact-us]: https://cube.dev/contact [ref-cloud-deployment-dev-instance]: