diff --git a/blog/260102-close-friction-overlay-in-embedded-link.md b/blog/260102-close-friction-overlay-in-embedded-link.md new file mode 100644 index 000000000..ff95ba824 --- /dev/null +++ b/blog/260102-close-friction-overlay-in-embedded-link.md @@ -0,0 +1,40 @@ +--- +title: "Exit confirmation in Embedded Link" +date: "2026-01-02" +tags: ["Product", "Update", "Link", "UX"] +authors: pmckinney +--- + +We've added a new exit confirmation overlay to Embedded Link. It appears when users attempt to close an in-progess connection flow, helping prevent accidental drop-offs. + + + +## What's new? + +When users click the **Close** button during an active connection flow in Embedded Link, they will now see an exit confirmation overlay. The overlay includes: + +- An exit confirmation prompt +- A clear warning about the loss of progress +- Two possible actions: + - _Finish connecting_ returns the user to complete the flow. + - _Exit without saving_ stops the progress of the connection flow. + +This improvement **reduces accidental drop-offs**, **improves conversion rates** by giving users a moment to reconsider, and **provides better user experience** by clarifying the consequences of exiting the flow. + +![](/img/updates/260102-close-friction-overlay-in-embedded-link.png) + +## Who is this relevant for? + +This update is relevant for all customers using **Embedded Link** and is especially useful when improving connection completion rates and reducing user drop-offs during the onboarding flow. + +:::tip onCLose callback required + +To use this feature, include an [`onClose`](/auth-flow/authorize-embedded-link#use-callback-functions) callback in your implementation. This callback determines whether the **Close** button is displayed. + +::: + +## How to get started? + +If your Embedded Link implementation includes an `onClose` callback, no further action is required. This feature is **automatically enabled**, and the overlay will appear whenever a user clicks the **Close** button during an active connection flow. + +If you want to include an `onClose` callback, start with our [Use callback functions](/auth-flow/authorize-embedded-link#use-callback-functions) documentation. diff --git a/static/img/updates/260102-close-friction-overlay-in-embedded-link.png b/static/img/updates/260102-close-friction-overlay-in-embedded-link.png new file mode 100644 index 000000000..1de208be6 --- /dev/null +++ b/static/img/updates/260102-close-friction-overlay-in-embedded-link.png @@ -0,0 +1,3 @@ +version https://git-lfs.github.com/spec/v1 +oid sha256:67e95595259930e6c372bd8c7fdb36080d683393f6ae4cc8237828a8711279d9 +size 54940