Merge pull request #1743 from codatio/PEP-255

Add blog for Close Friction functionality in Link

Author: pmckinney-codat

blog/260102-close-friction-overlay-in-embedded-link.md

@@ -0,0 +1,40 @@
+---
+title: "Exit confirmation in Embedded Link"
+date: "2026-01-02"
+tags: ["Product", "Update", "Link", "UX"]
+authors: pmckinney
+---
+
+We've added a new exit confirmation overlay to Embedded Link. It appears when users attempt to close an in-progess connection flow, helping prevent accidental drop-offs.
+
+<!--truncate-->
+
+## What's new?
+
+When users click the **Close** button during an active connection flow in Embedded Link, they will now see an exit confirmation overlay. The overlay includes:
+
+- An exit confirmation prompt
+- A clear warning about the loss of progress
+- Two possible actions:
+  - _Finish connecting_ returns the user to complete the flow.
+  - _Exit without saving_ stops the progress of the connection flow.
+
+This improvement **reduces accidental drop-offs**, **improves conversion rates** by giving users a moment to reconsider, and **provides better user experience** by clarifying the consequences of exiting the flow.
+
+![](/img/updates/260102-close-friction-overlay-in-embedded-link.png)
+
+## Who is this relevant for?
+
+This update is relevant for all customers using **Embedded Link** and is especially useful when improving connection completion rates and reducing user drop-offs during the onboarding flow.
+
+:::tip onCLose callback required
+
+To use this feature, include an [`onClose`](/auth-flow/authorize-embedded-link#use-callback-functions) callback in your implementation. This callback determines whether the **Close** button is displayed.
+
+:::
+
+## How to get started?
+
+If your Embedded Link implementation includes an `onClose` callback, no further action is required. This feature is **automatically enabled**, and the overlay will appear whenever a user clicks the **Close** button during an active connection flow.
+
+If you want to include an `onClose` callback, start with our [Use callback functions](/auth-flow/authorize-embedded-link#use-callback-functions) documentation.