diff --git a/multiapps-controller-process/src/main/java/org/cloudfoundry/multiapps/controller/process/Messages.java b/multiapps-controller-process/src/main/java/org/cloudfoundry/multiapps/controller/process/Messages.java
index 73e8e26094..47ceabaf47 100644
--- a/multiapps-controller-process/src/main/java/org/cloudfoundry/multiapps/controller/process/Messages.java
+++ b/multiapps-controller-process/src/main/java/org/cloudfoundry/multiapps/controller/process/Messages.java
@@ -183,7 +183,9 @@ public class Messages {
     public static final String ERROR_WHILE_POLLING_SERVICE_BINDING_OPERATIONS_BETWEEN_APP_0_AND_SERVICE_INSTANCE_1 = "Error while polling service binding operations between app: \"{0}\" and service instance \"{1}\"";
     public static final String ERROR_WHILE_CHECKING_SERVICE_BINDING_OPERATIONS_BETWEEN_APP_0_AND_SERVICE_INSTANCE_1 = "Error while checking service binding operations between app: \"{0}\" and service instance \"{1}\"";
     public static final String ERROR_WHILE_CHECKING_SERVICE_BINDING_OPERATIONS_0 = "Error while checking service binding operations for service binding: \"{0}\"";
-    public static final String ASYNC_OPERATION_FOR_SERVICE_BINDING_FAILED_WITH = "Async operation for service binding between app \"{0}\" and service instance \"{1}\" failed with \"{2}\"";
+    public static final String ASYNC_OPERATION_FOR_SERVICE_BINDING_FAILED_WITH = "Async operation for service binding between app \"{0}\" and service instance \"{1}\" with offering \"{2}\" and plan \"{3}\" failed with \"{4}\"";
+    public static final String ASYNC_OPERATION_FOR_USER_PROVIDED_SERVICE_BINDING_FAILED_WITH = "Async operation for service binding between app \"{0}\" and user-provided service instance \"{1}\" failed with \"{2}\"";
+    public static final String ASYNC_OPERATION_FOR_SERVICE_BINDING_FAILED_INSTANCE_MISSING = "Async operation for service binding between app \"{0}\" and service instance \"{1}\" failed: Instance not found. Cause: {2}";
     public static final String ASYNC_OPERATION_FOR_SERVICE_KEY_FAILED_WITH = "Async operation for service key of service instance \"{0}\" failed with \"{1}\"";
     public static final String ASYNC_OPERATION_FOR_OPTIONAL_SERVICE_KEY_FAILED_WITH = "Async operation for service key of optional service instance \"{0}\" failed with \"{1}\"";
     public static final String ASYNC_OPERATION_FOR_SERVICE_BINDING_FOR_OPTIONAL_SERVICE_FAILED_WITH = "Async operation for service binding for optional service between app \"{0}\" and service instance \"{1}\" failed with \"{2}\"";
diff --git a/multiapps-controller-process/src/main/java/org/cloudfoundry/multiapps/controller/process/steps/PollServiceBindingUnbindingOperationBaseExecution.java b/multiapps-controller-process/src/main/java/org/cloudfoundry/multiapps/controller/process/steps/PollServiceBindingUnbindingOperationBaseExecution.java
index 1fd21af746..853fd94bbb 100644
--- a/multiapps-controller-process/src/main/java/org/cloudfoundry/multiapps/controller/process/steps/PollServiceBindingUnbindingOperationBaseExecution.java
+++ b/multiapps-controller-process/src/main/java/org/cloudfoundry/multiapps/controller/process/steps/PollServiceBindingUnbindingOperationBaseExecution.java
@@ -1,16 +1,22 @@
 package org.cloudfoundry.multiapps.controller.process.steps;
 
+import java.text.MessageFormat;
 import java.util.List;
+import java.util.Optional;
 import java.util.function.Consumer;
 
+import org.cloudfoundry.multiapps.controller.client.facade.CloudControllerClient;
 import org.cloudfoundry.multiapps.controller.client.facade.domain.CloudApplication;
 import org.cloudfoundry.multiapps.controller.client.facade.domain.CloudAsyncJob;
+import org.cloudfoundry.multiapps.controller.client.facade.domain.CloudServiceInstance;
 import org.cloudfoundry.multiapps.controller.client.lib.domain.CloudServiceInstanceExtended;
 import org.cloudfoundry.multiapps.controller.process.Messages;
 import org.cloudfoundry.multiapps.controller.process.variables.Variables;
 
 public abstract class PollServiceBindingUnbindingOperationBaseExecution extends PollOperationBaseExecution {
 
+    private static final String MISSING_VALUE_PLACEHOLDER = "missing";
+
     @Override
     protected boolean isOptional(ProcessContext context) {
         List<CloudServiceInstanceExtended> servicesToBind = context.getVariable(Variables.SERVICES_TO_BIND);
@@ -35,9 +41,39 @@ protected Consumer<CloudAsyncJob> getOnCompleteHandler(ProcessContext context) {
     protected Consumer<CloudAsyncJob> getOnErrorHandler(ProcessContext context) {
         CloudApplication app = context.getVariable(Variables.APP_TO_PROCESS);
         String serviceInstanceName = context.getVariable(Variables.SERVICE_TO_UNBIND_BIND);
+
+        CloudControllerClient client = context.getControllerClient();
+        CloudServiceInstance serviceInstance = client.getServiceInstance(serviceInstanceName, false);
+
         return serviceBindingJob -> context.getStepLogger()
-                                           .error(Messages.ASYNC_OPERATION_FOR_SERVICE_BINDING_FAILED_WITH, app.getName(),
-                                                  serviceInstanceName, serviceBindingJob.getErrors());
+                                           .error(buildErrorMessage(app, serviceInstance, serviceInstanceName, serviceBindingJob));
+
+    }
+
+    private String buildErrorMessage(CloudApplication app, CloudServiceInstance serviceInstance, String serviceInstanceName,
+                                     CloudAsyncJob serviceBindingJob) {
+
+        if (serviceInstance == null) {
+            return MessageFormat.format(Messages.ASYNC_OPERATION_FOR_SERVICE_BINDING_FAILED_INSTANCE_MISSING, app.getName(),
+                                        serviceInstanceName, serviceBindingJob.getErrors());
+        }
+
+        if (serviceInstance.isUserProvided()) {
+            return MessageFormat.format(Messages.ASYNC_OPERATION_FOR_USER_PROVIDED_SERVICE_BINDING_FAILED_WITH, app.getName(),
+                                        serviceInstanceName, serviceBindingJob.getErrors());
+        }
+
+        String serviceOffering = getValueOrMissing(serviceInstance.getLabel());
+        String servicePlan = getValueOrMissing(serviceInstance.getPlan());
+
+        return MessageFormat.format(Messages.ASYNC_OPERATION_FOR_SERVICE_BINDING_FAILED_WITH, app.getName(), serviceInstanceName,
+                                    serviceOffering, servicePlan, serviceBindingJob.getErrors());
+
+    }
+
+    private String getValueOrMissing(String value) {
+        return Optional.ofNullable(value)
+                       .orElse(MISSING_VALUE_PLACEHOLDER);
     }
 
     @Override