From 5ae2a56307870658e21011601d95a366407e2045 Mon Sep 17 00:00:00 2001
From: Chetna Sharma <146471211+chetnadev@users.noreply.github.com>
Date: Sun, 5 Oct 2025 16:13:15 +0530
Subject: [PATCH 1/2] Create Script.js

---
 .../Script.js"                                        | 11 +++++++++++
 1 file changed, 11 insertions(+)
 create mode 100644 "Server-Side Components/Background Scripts/Update Field Based on Another Table\342\200\231s Data/Script.js"

diff --git "a/Server-Side Components/Background Scripts/Update Field Based on Another Table\342\200\231s Data/Script.js" "b/Server-Side Components/Background Scripts/Update Field Based on Another Table\342\200\231s Data/Script.js"
new file mode 100644
index 0000000000..f12a0a95f5
--- /dev/null
+++ "b/Server-Side Components/Background Scripts/Update Field Based on Another Table\342\200\231s Data/Script.js"	
@@ -0,0 +1,11 @@
+var userGr = new GlideRecord('sys_user');
+userGr.query();
+while (userGr.next()) {
+    var incGr = new GlideRecord('incident');
+    incGr.addQuery('caller_id', userGr.sys_id);
+    incGr.query();
+    while (incGr.next()) {
+        incGr.u_department = userGr.department; // Assuming custom field u_department
+        incGr.update();
+    }
+}

From 557f3baaeaad232f5c45f69268376db42e908927 Mon Sep 17 00:00:00 2001
From: Chetna Sharma <146471211+chetnadev@users.noreply.github.com>
Date: Sun, 5 Oct 2025 16:15:24 +0530
Subject: [PATCH 2/2] Create README.md

---
 .../README.md"                                           | 9 +++++++++
 1 file changed, 9 insertions(+)
 create mode 100644 "Server-Side Components/Background Scripts/Update Field Based on Another Table\342\200\231s Data/README.md"

diff --git "a/Server-Side Components/Background Scripts/Update Field Based on Another Table\342\200\231s Data/README.md" "b/Server-Side Components/Background Scripts/Update Field Based on Another Table\342\200\231s Data/README.md"
new file mode 100644
index 0000000000..78abe0d758
--- /dev/null
+++ "b/Server-Side Components/Background Scripts/Update Field Based on Another Table\342\200\231s Data/README.md"	
@@ -0,0 +1,9 @@
+Update incidents with the department of their caller
+Loops through every user in the sys_user table. For each user, finds all incidents where they are the caller (caller_id matches sys_id of the user).
+For each matching incident:
+Copies the user's department value.Sets it on the incident's custom field u_department.
+
+Use Case Example:
+
+Let’s say you want each incident record to store the caller’s department, but this info is only on the user profile.
+This script pulls it from the user and updates all related incident records.