From e06a954b8500ddd083a09bb19eedbaa33a65f31a Mon Sep 17 00:00:00 2001
From: Code with bhav <92107107+bhavyaa30@users.noreply.github.com>
Date: Fri, 3 Oct 2025 16:44:52 +0530
Subject: [PATCH 1/3] script.js

---
 .../script.js                                 | 29 +++++++++++++++++++
 1 file changed, 29 insertions(+)
 create mode 100644 Server-Side Components/Background Scripts/Update Parent Incident State To Closed If All Child Incident Is Closed/script.js

diff --git a/Server-Side Components/Background Scripts/Update Parent Incident State To Closed If All Child Incident Is Closed/script.js b/Server-Side Components/Background Scripts/Update Parent Incident State To Closed If All Child Incident Is Closed/script.js
new file mode 100644
index 0000000000..1fab41772f
--- /dev/null
+++ b/Server-Side Components/Background Scripts/Update Parent Incident State To Closed If All Child Incident Is Closed/script.js	
@@ -0,0 +1,29 @@
+(function() {
+    var parentSysId = 'a83820b58f723300e7e16c7827bdeed2'; // Replace with actual parent incident sys_id
+    var childIncidents = new GlideRecord('incident');
+    childIncidents.addQuery('parent_incident', parentSysId);
+    childIncidents.query();
+    var allClosed = true;
+    while (childIncidents.next()) {
+        if (childIncidents.state != 7) { // 7 = Closed
+            allClosed = false;
+            gs.info("Child incident " + childIncidents.number + " is still open.");
+        }
+    }
+    if (allClosed) {
+        var parent = new GlideRecord('incident');
+        if (parent.get(parentSysId)) {
+            parent.state = 7; // Closed
+            parent.close_code = 'Duplicate'; // Adjust to valid closure code in your instance
+            parent.close_notes = 'Automatically closed since all child incidents are closed.';
+            parent.setWorkflow(false); // Prevent triggering BRs/workflows
+            parent.update();
+
+            gs.info("Parent incident [" + parent.number + "] has been closed automatically.");
+        } else {
+            gs.warn("Parent incident not found for sys_id: " + parentSysId);
+        }
+    } else {
+        gs.info("Parent not closed because one or more child incidents are still open.");
+    }
+})();

From 864efa2c99b691815e2fd07465222966fbdfa27d Mon Sep 17 00:00:00 2001
From: Code with bhav <92107107+bhavyaa30@users.noreply.github.com>
Date: Fri, 3 Oct 2025 16:46:46 +0530
Subject: [PATCH 2/3] README.md

---
 .../README.md                                                    | 1 +
 1 file changed, 1 insertion(+)
 create mode 100644 Server-Side Components/Background Scripts/Update Parent Incident State To Closed If All Child Incident Is Closed/README.md

diff --git a/Server-Side Components/Background Scripts/Update Parent Incident State To Closed If All Child Incident Is Closed/README.md b/Server-Side Components/Background Scripts/Update Parent Incident State To Closed If All Child Incident Is Closed/README.md
new file mode 100644
index 0000000000..8a2c4a69dc
--- /dev/null
+++ b/Server-Side Components/Background Scripts/Update Parent Incident State To Closed If All Child Incident Is Closed/README.md	
@@ -0,0 +1 @@
+This background script allows administrators to close a parent incident automatically if all its child incidents are already closed.

From db4e2e5f131117c879bf359d82ece85e9d2c41ec Mon Sep 17 00:00:00 2001
From: Code with bhav <92107107+bhavyaa30@users.noreply.github.com>
Date: Fri, 3 Oct 2025 16:48:13 +0530
Subject: [PATCH 3/3] README.md

---
 .../README.md                                                | 5 ++++-
 1 file changed, 4 insertions(+), 1 deletion(-)

diff --git a/Server-Side Components/Background Scripts/Update Parent Incident State To Closed If All Child Incident Is Closed/README.md b/Server-Side Components/Background Scripts/Update Parent Incident State To Closed If All Child Incident Is Closed/README.md
index 8a2c4a69dc..0f3adf1591 100644
--- a/Server-Side Components/Background Scripts/Update Parent Incident State To Closed If All Child Incident Is Closed/README.md	
+++ b/Server-Side Components/Background Scripts/Update Parent Incident State To Closed If All Child Incident Is Closed/README.md	
@@ -1 +1,4 @@
-This background script allows administrators to close a parent incident automatically if all its child incidents are already closed.
+This Background Script provides administrators with a quick and reliable method to:
++Check whether all child incidents under a parent are closed.
++Automatically close the parent if all children are resolved.
++Ensure consistent closure logic without manual intervention.