Create GlideAjaxCallerInfo.js

Author: zakir8992

Client-Side Components/Client Scripts/Display Custom Field Based on Incident Channel Field and populate with Caller Information/GlideAjaxCallerInfo.js

@@ -0,0 +1,22 @@
+var CallerInfoHelper = Class.create();
+CallerInfoHelper.prototype = Object.extendsObject(AbstractAjaxProcessor, {
+
+    getCallerInfo: function() {
+        var callerSysId = this.getParameter('sysparm_caller');
+        if (!callerSysId)
+            return JSON.stringify({ email: '', mobile: '' });
+
+        var userGR = new GlideRecord('sys_user');
+        if (!userGR.get(callerSysId))
+            return JSON.stringify({ email: '', mobile: '' });
+
+        var userObj = {
+            email: userGR.email.toString(),
+            mobile: userGR.mobile_phone.toString()
+        };
+
+        return JSON.stringify(userObj);
+    },
+
+    type: 'CallerInfoHelper'
+});