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Author: ShuGitHub2022

Core ServiceNow APIs/GlideAggregate/Top 5 users create the most incidents

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+var ga = new GlideAggregate('incident');
+ga.addAggregate('COUNT', 'sys_id');
+ga.groupBy('caller_id');
+ga.orderByAggregate('COUNT','sys_id');
+ga.setLimit(4);
+ga.query();
+
+
+while (ga.next()) {
+    var count = ga.getAggregate('COUNT', 'sys_id');    
+    var userName = ga.getDisplayValue('caller_id');
+     
+	gs.log('user: ' + userName + ', Incident count: ' + count);
+}