Create README.md

mitalizope · web-flow · commit a6ff2eb89dd3 · 2025-10-03T00:32:57.000+05:30
diff --git a/Server-Side Components/Business Rules/Add work notes for relevant Change Requests for Incident/README.md b/Server-Side Components/Business Rules/Add work notes for relevant Change Requests for Incident/README.md
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+Adds the Change Request numbers to the work notes of incidents that have the same CI.
+Operates on the Incident table as a Before Business Rule.
+
+Excludes CRs that are closed and cancelled.
+Helps agents to quickly identify related changes during incident triage.
