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Detailed steps to setup the business rule : Validate CI on deployed assets
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Business Rule: Validate CI on Deployed Assets
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Overview
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This Business Rule enforces CMDB integrity by ensuring that any asset marked as "Deployed" must be linked
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to a valid "Configuration Item (CI)". If no CI is associated, the rule automatically notifies the assigned
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user's manager to take corrective action.
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This consists of 3 steps:
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1. Business rule
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2. Event setup
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3. Email Notification
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1.Business Rule Configuration
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Table: alm_asset
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Type: Business Rule
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When to run: After Update
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Condition : current.install_status == 'Deployed' && !current.ci
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2. Event Setup
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Go to System Policy > Events > Event Registry
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Click New
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Name: asset.ci.missing
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Table: alm_asset
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Description: Triggered when deployed asset has no CI
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3.Email Notification
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Go to System Notification > Email > Notifications
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Create a new notification:
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Name: Missing CI on Deployed Asset
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Table: alm_asset
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When to send: Event is fired → asset.ci.missing
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Recipients: Event.parm1 (manager)
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Subject: Asset ${number} is deployed without a CI
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Message:
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Hello ${recipient.name},
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The asset ${number} assigned to ${assigned_to.name} is marked as Deployed but has no linked Configuration Item.
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Please review and take appropriate action.
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Regards,
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IT Asset Management

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