Create scriptinclude.js

Author: naveensnow

Client-Side Components/UI Pages/Resolve Incident UI Page/scriptinclude.js

@@ -0,0 +1,19 @@
+var ResolutionProcessor = Class.create();
+ResolutionProcessor.prototype = Object.extendsObject(global.AbstractAjaxProcessor, {
+    updateRecord: function() {
+        var recordId = this.getParameter('sysparm_record_id');
+        var reason = this.getParameter('sysparm_reason');
+        var resolution = this.getParameter('sysparm_resolution');
+        gs.info("Updating record " + recordId + " with reason: " + reason + " and resolution: " + resolution);
+        var grinc = new GlideRecord('incident');
+        if (grinc.get(recordId)) {
+            grinc.close_code = resolution;
+            grinc.close_notes = reason;
+            grinc.state = '6'; //set to resolved
+            grinc.update();
+        } else {
+            gs.error('No Record found for ' + recordId);
+        }
+    },
+    type: 'ResolutionProcessor'
+});