code_snippet.js

Author: prashantmrshine

Server-Side Components/Business Rules/Send E-Mail when attachment is added in Incident Form/code_snippet.js

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+// This script script includes when attachment is added in Incident Form, then an email notification is triggered.
+// Create an event on incident table
+Event Name - inc_attach_upload
+Table - incident
+
+// Create a business rule on Attachement table before insert
+//Condition Table Name is incident
+gs.addInfoMessage('Attachement is Added');
+gs.eventQueue('inc_attach_upload',current,current.table_sys_id);
+
+// Create a Notification when event is triggered on incident table
+When to Send - Event (inc_attach_upload) is triggered
+Who will Receive - Any Recipients
+What it will Contain - Any Email Subject and Body can be added