Create CreationOfIncident.js

Creation of Incident

Author: Thrizvi

Server-Side Components/Background Scripts/Incident creation/CreationOfIncident.js

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+    var incident = new GlideRecord('incident');
+    incident.initialize();
+    incident.short_description = 'Sample Incident Created via Script';
+    incident.description = 'This incident was created using a GlideRecord script.';
+    incident.caller_id = gs.getUserID(); // Sets the current user as the caller
+    incident.priority = 3; // Medium priority
+    incident.category = 'inquiry'; // Example category
+    incident.insert();