Readme.md

Added a background script to automatically retire all published Knowledge Articles related to the IT Knowledge Base, ensuring outdated or irrelevant IT content is properly archived and improving overall knowledge base hygiene.

Author: at8807602

Server-Side Components/Background Scripts/Retiring KB articles in bulk/Readme.md

@@ -0,0 +1,6 @@
+# Retire IT Knowledge Base Articles - Background Script
+
+## 📘 Overview
+This ServiceNow **Background Script** is designed to automatically retire all Knowledge Articles associated with the **IT Knowledge Base** (`kb_knowledge_base` = "IT").  
+
+It helps administrators clean up outdated or inactive articles in bulk, ensuring that end-users can only access relevant and up-to-date IT knowledge content.