Create script.js

For incident, adding a work note containing relevant CRs that can be attached to the incident.

Author: mitalizope

Server-Side Components/Business Rules/Add work notes for relevant Change Requests for Incident/script.js

@@ -0,0 +1,23 @@
+(function executeRule(current, previous /*null when async*/) {
+
+	// Add your code here
+	if(current.cmdb_ci){
+		var ci = current.cmdb_ci;
+
+		var chng = new GlideRecord('change_request');
+		chng.addQuery('cmdb_ci', ci);
+		chng.addQuery('state', '!=', '3');
+		chng.addQuery('state', '!=', '4');
+		chng.query();
+
+		var work_notes = 'Following change requests are associated with same CI. You can attach one of them.\n';
+
+		while(chng.next()){
+			work_notes += chng.number + '\n';
+		}
+
+		current.work_notes = work_notes;
+		current.update();
+	}
+
+})(current, previous);