PAWNIO 2.1, DELL FAN PLUGIN AND FANCONTROL 260 NOT WORKING #32
Description
If you are experiencing a crash
Link the relevant/associated Windows EventViewer logs, and also FanControl's own log.txt.
Describe the bug
[A clear and concise description of what the bug is. Screenshots are worth a thousand words. Hardware support requests do NOT count as a bug. See https://github.com/Rem0o/FanControl.Releases#issues-and-hardware-compatibility.]
Everytime FanControl is started, a window pops out as in the picture.
Used to work on 252, with old PawnIO, uninstalled for FACEIT AC and now reinstalled to 260 with newest PawnIO and same Dell Plugin. Does not seem to work. LMK if I can provide more information.
Is there a log.txt file next to FanControl.exe with recent date entries?
[Link it here]
From Windows Event Viewer
Code integrity determined that the image hash of a file is not valid. The file could be corrupt due to unauthorized modification or the invalid hash could indicate a potential disk device error.
File Name: \Device\HarddiskVolume3\Program Files (x86)\FanControl\bzh_dell_smm_io_x64.sys
[V260] 2/24/2026 9:29:51 PM: Try refresh failed. Retry count (4) exceeded.
Dell could not initialize or has no sensors.
Relevant hardware specs and setup
[Laptops and most proprietary pre-built desktops are not supported.]
Dell Precision 3630, RTX 2060 I7-9700.