diff --git a/src/dispatch/ai/service.py b/src/dispatch/ai/service.py
index 8ca232c26498..25622b706db1 100644
--- a/src/dispatch/ai/service.py
+++ b/src/dispatch/ai/service.py
@@ -636,7 +636,7 @@ def generate_read_in_summary(
         return ReadInSummaryResponse(error_message=message)
 
     conversation = conversation_plugin.instance.get_conversation(
-        conversation_id=channel_id, important_reaction=important_reaction
+        conversation_id=channel_id, include_user_details=True, important_reaction=important_reaction
     )
     if not conversation:
         message = f"Read-in summary not generated for {subject.name}. No conversation found."
@@ -739,7 +739,7 @@ def generate_tactical_report(
         return TacticalReportResponse(error_message=message)
 
     conversation = conversation_plugin.instance.get_conversation(
-        conversation_id=incident.conversation.channel_id, important_reaction=important_reaction
+        conversation_id=incident.conversation.channel_id, include_user_details=True, important_reaction=important_reaction
     )
     if not conversation:
         message = f"Tactical report not generated for {incident.name}. No conversation found."
diff --git a/src/dispatch/plugins/dispatch_slack/plugin.py b/src/dispatch/plugins/dispatch_slack/plugin.py
index 906fb5b6bf09..8b47fe63d15d 100644
--- a/src/dispatch/plugins/dispatch_slack/plugin.py
+++ b/src/dispatch/plugins/dispatch_slack/plugin.py
@@ -450,7 +450,7 @@ def fetch_events(
             raise
 
     def get_conversation(
-        self, conversation_id: str, oldest: str = "0", important_reaction: str | None = None
+        self, conversation_id: str, oldest: str = "0", include_user_details = False, important_reaction: str | None = None
     ) -> list:
         """
         Fetches the top-level posts from a Slack conversation.
@@ -458,6 +458,8 @@ def get_conversation(
         Args:
             conversation_id (str): The ID of the Slack conversation.
             oldest (str): The oldest timestamp to fetch messages from.
+            include_user_details (bool): Whether to resolve user name and email information.
+            important_reaction (str): Emoji reaction indicating important messages.
 
         Returns:
             list: A list of tuples containing the timestamp and user ID of each message.
@@ -468,6 +470,7 @@ def get_conversation(
             conversation_id,
             oldest,
             include_message_text=True,
+            include_user_details=include_user_details,
             important_reaction=important_reaction,
         )
 
diff --git a/src/dispatch/plugins/dispatch_slack/service.py b/src/dispatch/plugins/dispatch_slack/service.py
index 41fb529ee104..b028d92fbfd7 100644
--- a/src/dispatch/plugins/dispatch_slack/service.py
+++ b/src/dispatch/plugins/dispatch_slack/service.py
@@ -1,6 +1,7 @@
 import functools
 import heapq
 import logging
+import re
 from datetime import datetime
 
 from blockkit.surfaces import Block
@@ -610,16 +611,39 @@ def get_channel_activity(
     conversation_id: str,
     oldest: str = "0",
     include_message_text: bool = False,
+    include_user_details: bool = False,
     important_reaction: str | None = None,
 ) -> list:
     """Gets all top-level messages for a given Slack channel.
 
+    Args:
+        client (WebClient): Slack client responsible for API calls
+        conversation_id (str): Channel ID to reference
+        oldest (int): Oldest timestamp to fetch messages from
+        include_message_text (bool): Include message text (in addition to datetime and user id)
+        include_user_details (bool): Include user name and email information
+        important_reaction (str): Optional emoji reaction designating important messages
+
     Returns:
         A sorted list of tuples (utc_dt, user_id) of each message in the channel,
         or (utc_dt, user_id, message_text), depending on include_message_text.
     """
     result = []
     cursor = None
+
+    def mention_resolver(user_match):
+        """
+        Helper function to extract user informations from @ mentions in messages.
+        """
+        user_id = user_match.group(1)
+        try:
+            user_info = get_user_info_by_id(client, user_id)
+            return user_info.get('real_name', f"{user_id} (name not found)")
+        except SlackApiError as e:
+            log.warning(f"Error resolving mentioned Slack user: {e}")
+            # fall back on id
+            return user_id
+
     while True:
         response = make_call(
             client,
@@ -640,13 +664,28 @@ def get_channel_activity(
             if "user" in message:
                 user_id = resolve_user(client, message["user"])["id"]
                 utc_dt = datetime.utcfromtimestamp(float(message["ts"]))
+
+                message_result = [utc_dt, user_id]
+
                 if include_message_text:
                     message_text = message.get("text", "")
                     if has_important_reaction(message, important_reaction):
                         message_text = f"IMPORTANT!: {message_text}"
-                    heapq.heappush(result, (utc_dt, user_id, message_text))
-                else:
-                    heapq.heappush(result, (utc_dt, user_id))
+
+                    if include_user_details:  # attempt to resolve mentioned users
+                        message_text = re.sub(r'<@(\w+)>', mention_resolver, message_text)
+
+                    message_result.append(message_text)
+
+                if include_user_details:
+                    user_details = get_user_info_by_id(client, user_id)
+                    user_name = user_details.get('real_name', "Name not found")
+                    user_profile = user_details.get('profile', {})
+                    user_display_name = user_profile.get('display_name_normalized', "DisplayName not found")
+                    user_email = user_profile.get('email', "Email not found")
+                    message_result.extend([user_name, user_display_name, user_email])
+
+                heapq.heappush(result, tuple(message_result))
 
         if not response["has_more"]:
             break