diff --git a/app/routes/apply.js b/app/routes/apply.js
index ed168add..4419dcb7 100644
--- a/app/routes/apply.js
+++ b/app/routes/apply.js
@@ -9,10 +9,29 @@ const sortByNameThenPostcode = (getPostcode = (item) => item.postcode) => (a, b)
   return 1
 }
 
+const findOrganisationById = (data, organisationId) => {
+  if (!organisationId) return null
+  return (data.organisations || []).find((organisation) => organisation.id === organisationId) ||
+    (data.allOrganisations || []).find((organisation) => organisation.id === organisationId)
+}
+
 module.exports = router => {
 
   router.get('/apply/start', async (req, res) => {
     const data = req.session.data
+    let errors = []
+
+    if (req.query.error === 'no-pharmacy') {
+      errors.push({
+        text: 'Select a pharmacy',
+        href: '#organisation-code'
+      })
+    } else if (req.query.error === 'existing-account') {
+      errors.push({
+        text: 'This pharmacy already has an account',
+        href: '#organisation-code'
+      })
+    }
 
     const allOrganisations = data.allOrganisations.sort(sortByNameThenPostcode())
     const allPharmacies = allOrganisations.filter((organisation) => organisation.type === "Community pharmacy")
@@ -22,7 +41,8 @@ module.exports = router => {
     res.render('apply/start', {
       allOrganisations,
       allPharmacies,
-      allPharmacyCompanies
+      allPharmacyCompanies,
+      errors
     })
   })
 
@@ -51,8 +71,9 @@ module.exports = router => {
   router.post('/apply/answer-pharmacy', (req, res) => {
     const data = req.session.data
 
-    const organisationId = data.organisationId
-    const organisation = data.allOrganisations.find((organisation) => organisation.id === organisationId)
+    const organisationId = data.organisationCode || data.organisationId
+    data.organisationId = organisationId
+    const organisation = findOrganisationById(data, organisationId)
 
     if (!organisation) {
       res.redirect('/apply/start?error=no-pharmacy');
@@ -94,7 +115,7 @@ module.exports = router => {
   router.get('/apply/check-pharmacy', (req, res) => {
     const data = req.session.data
     const organisationId = data.organisationId
-    const organisation = data.allOrganisations.find((organisation) => organisation.id === organisationId)
+    const organisation = findOrganisationById(data, organisationId)
     if (!organisation) { res.redirect('/apply/start'); return }
 
     res.render('apply/check-pharmacy', {
@@ -145,7 +166,7 @@ module.exports = router => {
   router.get('/apply/check', (req, res) => {
     const data = req.session.data
     const organisationId = data.organisationId
-    const organisation = data.allOrganisations.find((organisation) => organisation.id === organisationId)
+    const organisation = findOrganisationById(data, organisationId)
     if (!organisation) { res.redirect('/apply/start'); return }
 
     res.render('apply/check', {
@@ -177,7 +198,7 @@ module.exports = router => {
   router.get('/apply/check-your-email', (req, res) => {
     const data = req.session.data
     const organisationId = data.organisationId
-    const organisation = data.allOrganisations.find((organisation) => organisation.id === organisationId)
+    const organisation = findOrganisationById(data, organisationId)
 
     if (!organisation) { res.redirect('/apply/start'); return }
 
@@ -242,7 +263,7 @@ module.exports = router => {
   router.get('/apply/welcome-email', (req, res) => {
     const data = req.session.data
     const organisationId = data.organisationId
-    const organisation = data.allOrganisations.find((organisation) => organisation.id === organisationId)
+    const organisation = findOrganisationById(data, organisationId)
     if (!organisation) { res.redirect('/apply/start'); return }
 
     res.render('apply/welcome-email', {
diff --git a/app/views/apply/start.html b/app/views/apply/start.html
index c6e54e66..10f0f52e 100644
--- a/app/views/apply/start.html
+++ b/app/views/apply/start.html
@@ -1,6 +1,6 @@
 {% extends 'layout.html' %}
 
-{% set pageName = "Sign up" %}
+{% set pageName = "Sign up for your pharmacy" %}
 
 {% block beforeContent %}
   {{ backLink({
@@ -12,35 +12,53 @@
 {% block content %}
   <div class="nhsuk-grid-row">
     <div class="nhsuk-grid-column-two-thirds">
+      {% if (errors | length) > 0 %}
+        {{ errorSummary({
+          titleText: "There is a problem",
+          errorList: errors
+        }) }}
+      {% endif %}
+      
+      <h1 class="nhsuk-heading-l">{{ pageName }}</h1>
+
+      <p>From 1 September 2026, community pharmacies must use Record a vaccination for all NHS vaccinations.</p>
+
+      <p>If you need to sign up for more than 1 pharmacy, you can use this form multiple times.</p>
 
-      <form action="/apply/start-answer" method="post">
+      <p>For chains with 50 or more branches, there is a separate bulk onboarding option. <a href="mailto:england.vdscentralonboardingsupportteam@nhs.net">Email our onboarding team</a> for more details.</p>
 
-        <h1 class="nhsuk-heading-l">{{ pageName }}</h1>
+      <form action="/apply/answer-pharmacy" method="post">
 
-        <p>Any community pharmacy offering NHS vaccinations can sign up.</p>
+        {% set options = [] %}
+        {% set items = [{ text: "", value: ""}] %}
 
-        <p>For other NHS settings, your regions are responsible for inviting you to use the service.</p>
+        {% for organisation in data.organisations %}
+          {% if organisation.type == "Community Pharmacy" %}
+            {% set items = (items.push({
+              text: organisation.name + ", " + organisation.address.line1 + ", " + (organisation.address.postcode | upper) + " (" + organisation.id + ")",
+              value: organisation.id,
+              selected: (organisation.id === data.organisationCode)
+            }), items) %}
+          {% endif %}
+        {% endfor %}
 
-        {{ radios({
-          name: "oneOrMany",
-          value: data.oneOrMany,
-          fieldset: {
-            legend: {
-              text: "How many pharmacies do you want to sign up?",
-              size: "m",
-              isPageHeading: true
-            }
+        {{ select({
+          id: "organisation-code",
+          name: "organisationCode",
+          label: {
+            text: "Find your pharmacy",
+            classes: "nhsuk-label--m nhsuk-u-margin-bottom-1"
           },
-          items: [
-            {
-              value: "single",
-              text: "A single pharmacy"
-            },
-            {
-              value: "chain",
-              text: "A group of pharmacies"
-            }
-          ]
+          hint: {
+            text: "Search by name or ODS code"
+          },
+          items: items,
+          errorMessage: {
+            text: (errors | first).text
+          } if (errors | length),
+          attributes: {
+            "data-module": "app-autocomplete"
+          }
         }) }}
 
         {{ button({
@@ -48,6 +66,8 @@ <h1 class="nhsuk-heading-l">{{ pageName }}</h1>
         }) }}
       </form>
 
+
+
     </div>
   </div>
 {% endblock %}
diff --git a/app/views/product-page.html b/app/views/product-page.html
index 4621e22e..e8cae2f4 100644
--- a/app/views/product-page.html
+++ b/app/views/product-page.html
@@ -68,7 +68,7 @@ <h3 class="nhsuk-heading-m app-numbered-heading">
           <span class="app-numbered-heading__title">Sign up</span>
         </h3>
         <div class="app-numbered-heading__content">
-          <p>Sign up with your NHS email and get an account.</p>
+          <p>Sign up for an account to access the service.</p>
         </div>
       </div>
       <div class="nhsuk-grid-column-one-half nhsuk-u-margin-top-0 nhsuk-u-padding-left-8 nhsuk-u-padding-left-4 nhsuk-u-padding-bottom-8">
@@ -183,14 +183,14 @@ <h3 class="nhsuk-heading-m app-numbered-heading">
       <div class="nhsuk-grid-row">
         <div class="nhsuk-grid-column-two-thirds">
 
-          <h2 class="nhsuk-heading-l nhsuk-u-margin-bottom-5">Switching from another pharmacy system?</h2>
+          <h2 class="nhsuk-heading-l nhsuk-u-margin-bottom-5">Switching from another pharmacy system</h2>
 
-          <p>You can switch point of care systems at any time, and use different systems for different pharmacies.</p>
+          <p>From 1 September 2026, community pharmacies must use Record a vaccination for all NHS vaccinations, including COVID-19 and flu.</p>
+          
+          <p>You can sign up for an account to use the service any time before the start of autumn vaccinations.</p>
 
           <p>You will still have access to your previous system for at least 6 months so you can download reports.</p>
 
-          <p>Other questions? <a href="/help-and-support">Get in touch</a>.</p>
-
         </div>
       </div>
     </div>
@@ -231,9 +231,9 @@ <h2 class="nhsuk-heading-l nhsuk-u-margin-bottom-5">Trusts and GPs</h2>
 
           <p>This includes teams vaccinating in occupational health, maternity, in-patient and outreach settings.</p>
           
-          <p>Your regions are responsible for inviting you to use the service.</p>
+          <p>Your regions are responsible for inviting you to use Record a vaccination.</p>
 
-          <p>If you want to use RAVS, <a href="https://future.nhs.uk/connect.ti/vaccsandscreening/view?objectId=1004883">contact your Regional Vaccination Operations Centre (RVOC)</a>.</p>
+          <p>If you want to use the service, <a href="https://future.nhs.uk/connect.ti/vaccsandscreening/view?objectId=1004883">contact your Regional Vaccination Operations Centre (RVOC)</a>.</p>
 
         </div>
       </div>