From 2d0fff974337a8b1137c466be3e7dccd5d3eb9c6 Mon Sep 17 00:00:00 2001 From: Tom D'Roza <83403414+tdroza-nhs@users.noreply.github.com> Date: Fri, 24 Apr 2026 10:43:42 +0000 Subject: [PATCH] CCM-17388: Change service level wording from Silver to Gold --- specification/documentation/APIDescription.md | 4 ++-- 1 file changed, 2 insertions(+), 2 deletions(-) diff --git a/specification/documentation/APIDescription.md b/specification/documentation/APIDescription.md index 5dc74a2ba..c0cea814b 100644 --- a/specification/documentation/APIDescription.md +++ b/specification/documentation/APIDescription.md @@ -27,9 +27,9 @@ If you have any other queries, [contact us](https://digital.nhs.uk/developer/hel ## Service level -This service is a [silver](https://digital.nhs.uk/services/reference-guide#service-levels) service, meaning it is available 24 hours a day, 365 days a year and supported from 8am to 6pm, Monday to Friday excluding bank holidays. +This service is a [gold](https://digital.nhs.uk/services/reference-guide#service-levels) service, meaning it is available and supported 24 hours a day, 365 days a year. -For more details, see [service levels](https://digital.nhs.uk/developer/guides-and-documentation/reference-guide#service-levels). +For more details, including incident resolution times, see [service levels](https://digital.nhs.uk/developer/guides-and-documentation/reference-guide#service-levels). ## Technology