Shelly Gen 4 1PM not updating state

[kevdogg]

What happened?

Setup -
Z2M running within Proxmox VE 9.1.4 LXC Container (Z2M 2.7.1, frontend 2.4.2, zigbee herdsman converter 25.83.1, zigbee herdsman 7.0.4).
Shelly Gen 4 1PM - firmware version 1.7.1. Device installed as zigbee with wireless still active.
Zigbee Coordinator - SLZB-MR3 firware - CC2674P10 Zigbee Coordinator firmware version 20240716

My problem is z2m is not updating the device's status regularly. Device is hooked to a washing machine.
I've documented the issue with screen shots here: https://www.reddit.com/r/ShellyUSA/comments/1pxlwo4/having_issues_with_polling_or_reporting_when/
however a brief description is the power entities don't change without a manual refresh within z2m.

Device states are nearly instanteously reported using either shelly http device web page, shelly app, or querying device using mqtt directly. Within z2m however the entity states don't change without a manual refresh -- or if they do change its often long duration between updates (like maybe 30 minutes or more). Washer had been stopped for at least thirty minutes and z2m still reporting power draw of 8 Watts whereas every other reporting means (http device page, shelly app, mqtt query) reported 1.2 Watts which is idle power draw.

Within z2m I tried changing reporting parameters and this is what I'm currently using however I've really seen no change with the problem:

What did you expect to happen?

I expected device entities to be updated in timely manner consistent with other reporting mechanisms

How to reproduce it (minimal and precise)

Explained above

Zigbee2MQTT version

Frontend 2.4.2

Adapter firmware version

zstack3x0 20240716

Adapter

SLZB-MR3 CC2674P10

Setup

Z2M within Proxmox VE LXC
uname -a = Linux zigbee2mqtt 6.5.13-5-pve #1 SMP PREEMPT_DYNAMIC PMX 6.5.13-5 (2024-04-05T11:03Z) x86_64 GNU/Linux
cat /etc/issue.net = Debian GNU/Linux 13

Device database.db entry

{"id":19,"type":"Router","ieeeAddr":"0xa085e3fffebd9794","nwkAddr":49807,"manufId":5264,"manufName":"Shelly","powerSource":"Mains (single phase)","modelId":"1PM","epList":[1,239,242],"endpoints":{"1":{"profId":260,"epId":1,"devId":81,"inClusterList":[0,3,4,5,6,2820,1794],"outClusterList":[],"clusters":{"genBasic":{"attributes":{"modelId":"1PM","manufacturerName":"Shelly","powerSource":0,"zclVersion":8}},"genOnOff":{"attributes":{"onOff":1}},"haElectricalMeasurement":{"attributes":{"acPowerDivisor":1,"acPowerMultiplier":1,"acCurrentDivisor":1000,"acCurrentMultiplier":1,"acFrequencyDivisor":100,"acFrequencyMultiplier":1,"acVoltageDivisor":100,"acVoltageMultiplier":1,"activePower":2,"rmsCurrent":44,"acFrequency":5999,"rmsVoltage":12187}},"seMetering":{"attributes":{"divisor":1000000,"multiplier":1,"currentSummReceived":0,"status":0,"currentSummDelivered":2212903}}},"binds":[{"cluster":6,"type":"endpoint","deviceIeeeAddress":"0x00124b0033c67425","endpointID":1},{"cluster":2820,"type":"endpoint","deviceIeeeAddress":"0x00124b0033c67425","endpointID":1},{"cluster":1794,"type":"endpoint","deviceIeeeAddress":"0x00124b0033c67425","endpointID":1}],"configuredReportings":[{"cluster":6,"attrId":0,"minRepIntval":0,"maxRepIntval":65000,"repChange":1},{"cluster":2820,"attrId":1291,"minRepIntval":10,"maxRepIntval":65000,"repChange":5},{"cluster":2820,"attrId":1288,"minRepIntval":10,"maxRepIntval":65000,"repChange":50},{"cluster":2820,"attrId":768,"minRepIntval":10,"maxRepIntval":65000,"repChange":100},{"cluster":2820,"attrId":1285,"minRepIntval":10,"maxRepIntval":65000,"repChange":500},{"cluster":1794,"attrId":0,"minRepIntval":10,"maxRepIntval":65000,"repChange":100000},{"cluster":1794,"attrId":1,"minRepIntval":10,"maxRepIntval":65000,"repChange":100000}],"meta":{}},"239":{"profId":49153,"epId":239,"devId":8193,"inClusterList":[64513,64514],"outClusterList":[],"clusters":{"shellyWiFiSetupCluster":{"attributes":{"status":"got ip","ip":"10.0.20.158","enabled":1,"dhcp":1,"ssid":"DDigital_IoT","staticIp":"","netMask":"","gateway":"","nameServer":""}}},"binds":[],"configuredReportings":[],"meta":{}},"242":{"profId":41440,"epId":242,"devId":97,"inClusterList":[],"outClusterList":[33],"clusters":{},"binds":[],"configuredReportings":[],"meta":{}}},"zclVersion":8,"interviewCompleted":true,"interviewState":"SUCCESSFUL","meta":{"configured":332242049},"lastSeen":1766941375779}

Debug log

log.log

Notes

No response

[bontiv]

I got another issue with state updates.

I want to monitor energy consumption. There a not report by default for energy consumption. When I try to add a new report for it (endpoint 1 / group seMetering / attribute currentSummDelivered), I get this error :

z2m: Request 'zigbee2mqtt/bridge/request/device/reporting/configure' failed with error: 'ZCL command 0xa085e3fffec9129c/1 seMetering.configReport([{"attribute":"currentSummDelivered","minimumReportInterval":10,"maximumReportInterval":3600,"reportableChange":500}], {"timeout":10000,"disableResponse":false,"disableRecovery":false,"disableDefaultResponse":true,"direction":0,"reservedBits":0,"writeUndiv":false}) failed (Status 'FAILURE')'

I don't know if reporting issues are on z2m or this device. The gen4 of Shelly devices seem to be the first generation with Zigbee support. I think they are many bugs who come with this new protocol support. I reminber the first firmware of this device report a negative value for power usage, patched with a firmware update. OTA update seem not implemented too. The update must be done by WIFI. They are a lot of configs missing from the Zigbee protocol like configure the link between the input and the switch output, or report the state of the input.

My workaround, is using both Zigbee and WIFI. I get values by WIFI and switch the output by Zigbee command...