Jira integration: Hardcoded custom text field not being applied on issue creation – silent failure, no errors

[GabrielJuliao]

Hi,

I'm trying to hardcode a value into a Jira custom field when pushing findings to Jira from a product, but it's not working — the field remains empty in the created Jira issue, with no errors in the UI, Celery logs, or debug output (logging level set to DEBUG).

Details

• Custom field details (from Jira metadata API):

  {
    "id": "customfield_1234",
    "name": "ProductVersion",
    "custom": true,
    "schema": {
      "type": "string",
      "custom": "com.atlassian.jira.plugin.system.customfieldtypes:textfield",
      "customId": 1234
    }
  }
  

Can someone tell me what config should I use in DD Jira custom fields?

[valentijnscholten]

Defect Dojo doesn't populate any custom fields when creating JIRA issues. In what way did you configure this custom field in Defect Dojo?

[GabrielJuliao]

Hi, the issue has been addressed. On update the custom fields either don't throw an API error or DD silent fails it. The issue was a screen restriction on which you could add/edit the custom field only in a specific screen.