Adding some troubleshooting steps for microphone and speakers

Author: KeiranWDigital

discord.html

@@ -175,73 +175,42 @@ <h4>Step 2</h4><img class="discord-image mg-fluid" width="300" src="../images/di
 <a name="troubleshooting"></a>
 <h2>Troubleshooting</h2>
 <h4>I can't hear anything!?!</h4>
-<ul>
-    <li>
-        Make sure your speakers/headphones are plugged in/turned on. Make sure your system
-        volume is turned up.
-    </li>
-    <li>
-        We are also aware of issues using Apple’s Safari browser. If you use it, you won’t be
-        able to hear! Install Google Chrome instead or, if all else fails, install the
-        Discord app. Both are available for free!
-    </li>
-    <li>
-        Did you select the Phone audio option (below) when you entered the room? If so, you
-        won’t hear anything! Close the window and re-enter without this selected.
-    </li>
-</ul>
+<p>
+    Make sure your speakers/headphones are plugged in/turned on. Make sure your system
+    volume is turned up.
+</p>
 
+<h4>I can't see the presentation!</h4>
+<p>
+    Click on the channel name (on the left of the screen) and you will see everyone's' pictures. One of them will have a button saying "Watch Stream". Click this button.
+</p>
 
-<img class="discord-image mg-fluid" src="./Content/phone-audio.png">
+<h4>I'm talking but you can't hear me!</h4>
+<p>
+    Make sure your microphone/headset is plugged in/turned on. Make sure your microphone is set in the settings. 
+</p><p>    You can see settings by clicking the gear icon. 
+</p>
+    <img class="discord-image mg-fluid" width="300" src="../images/discord-setting-button.png">
 
+    <p>Click "Voice and Video" </p>
+    <img class="discord-image mg-fluid" width="300" src="../images/discord-voice.png">
 
+    <p>Make Sure your microphone is selected here:</p>
 
-<h4>I can't see the text chat!?!</h4>
-<ul>
-    <li>
-        If you are using Discord via Google Chrome (which is our recommended method), move
-        the mouse over the main screen and this menu should appear. Click the little speech
-        bubble button (circled) and the chat window will pop out at the side.
-    </li>
-</ul>
-
+    <img class="discord-image mg-fluid" width="500" src="../images/discord-microphone-dropdown.png">
 
-<img class="discord-image mg-fluid" src="./Content/speech-bubble.jpg">
+    <p>You can test it by clicking the "Let's Check" button:</p>
 
+    <img class="discord-image mg-fluid" width="500" src="../images/discord-mic-test.png">
 
 
-<ul>
-    <li>
-        If the chat button is not live or it's saying you're not a member of the team, this
-        can usually be resolved by leaving and re-joining the session. If you're viewing us
-        using a browser, this can be achieved by closing the browser and logging in again.
-    </li>
-</ul>
 
 
 
-<ul>
-    <li>
-        If you are using Discord on a mobile device or the Discord app, some attendees will not be
-        able to gain access to the chat and will get an error message. If this happens, we
-        recommend you join using a laptop or desktop computer and log in using Google Chrome.
-        When the link opens in Chrome, click the ‘Join on the web instead’ button.
-    </li>
-</ul>
 
 
-<img class="discord-image mg-fluid" src="./Content/join-on-the-web-pink-oval.png">
 
 
-<h4>I keep getting refused access into the room!?!</h4>
-<ul>
-    <li>
-        Have you tried entering using the option below or by dialling a phone number? If so, we
-        won't be able to let you into the room! Try signing in using the standard method we have
-        suggested instead (Google Chrome on a ‘proper’ computer).
-    </li>
-</ul>
 
 
 
-<img class="discord-image mg-fluid" src="./Content/phone-audio.png">