[QUESTION] File encoding for subtitle files

[dlrubin]

Hi,
When using CCExtractor to extract subtitles with latest version on Mac, and using default settings in the GUI, except for choosing either default or utf-8 encoding and srt format output, the file isn't readable on a mac or in windows (doesn't seem to be openable test file).
Any suggestions?
Here is the required info:

CCExtractor version: 0.89

In raising this issue, I confirm the following:

• [x ] I have read and understood the contributors guide.
• [ x] I have checked that the bug-fix I am reporting can be replicated, or that the feature I am suggesting isn't already present.
• [ x] I have checked that the issue I'm posting isn't already reported.
• [ x] I have checked that the issue I'm porting isn't already solved and no duplicates exist in closed issues and in opened issues
• [ x] I have checked the pull requests tab for existing solutions/implementations to my issue/suggestion.
• [ x] I have used the latest available version of CCExtractor to verify this issue exists.
• [ x] I have ticked all the boxes in this section and to prove it I'm deleting the section completely to remove boilerplate text.

Necessary information

• Is this a regression (i.e. did it work before)? no
• What platform did you use? {Window/Linux/Mac} Mac
• What were the used arguments? Just used the GUI and used default settings, except for output chose srt format and for encoding tried default and utf-8

[steel-bucket]

Is it possible for you to provide us with the Subtitle-merged Video File, so we can check if it works with the main branch of CCExtractor?

[cfsmp3]

This issue was reported with version 0.89, which is quite outdated. We've made many encoding fixes since then, and the current version is 0.96.

A sample file was requested 7 months ago to help investigate, but we haven't received a response.

Please try the latest version (0.96) and let us know if the issue persists. If it does, please provide a sample file so we can investigate.

Closing as stale - please reopen with a sample file if you're still experiencing issues on version 0.96.