Merge pull request #286 from Jonathan-Kamphuis/Dataprotection-FAQ-for-merchants

Dataprotections FAQ provided by Rene.

Author: Cieper

docs/about-hypernode/security-policies/Data-Protection-FAQ-for-merchants.md

@@ -0,0 +1,43 @@
+---
+myst:
+  html_meta:
+    description: Answers to frequently asked questions regarding GDPR & UK regulations.
+    title: Data Protection FAQ for merchants
+redirect_from:
+  - /en/about/security/hypernode-dataprotection-faq
+---
+
+# Data Protection FAQ for merchants
+
+## Does a change in (data) storage location, outside the EU impact me and / or my clients?
+
+No, The European Union's General Data Protection Regulation (GDPR) imposes strict requirements
+on the transfer of personal data outside of the EU. Some of our products will now be provided by
+one of our UK team.blue group companies. Transferring data to the UK requires ensuring that the
+UK provides an adequate level of data protection. We ensure that our Client’s data will be
+protected in accordance with applicable laws and regulations, and that appropriate security
+measures are in place to safeguard the data.
+
+## Does a change in (data) storage location from the EU to the UK impact the way data is being handled / processed?
+
+No. From 31 December 2020, the UK ceased to be a member of the EU. There may be
+circumstances, depending on your location, where your Personal Data is transferred from the EU to
+the UK. We will ensure a similar degree of protection is afforded to your Personal Data by ensuring
+at least one of the approved safeguards are implemented and ensure that your Personal Data is
+treated securely and protected against unauthorized loss or damage.
+The team.blue group can improve coordination and resource allocation by sharing data internally.
+This allows for more efficient collaboration on products.
+
+## Should merchants change their own terms/policies on their websites because the data will be stored outside the EU?
+
+Our Clients use the services to host, transmit or process data to our hosting platform and this
+information may include personal data that allows their own customers to be identified. We refer to
+this type of data as "Client Customer Data".
+We only have a business or contractual relationship with our Clients and have no direct
+relationship with the individuals categorized as Client Customer Data.
+As a merchant, you retain responsibility for compliance with relevant data protection legislation,
+which includes setting standards and maintaining security standards/transparency to ensure the
+security of all data you upload to our platform.
+As with any changes to our Terms and Conditions, we advise you to revise your contracts and
+assess whether you remain compliant with relevant data protection legislation for your Customer
+Data.